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  • Moza R. via Yelp
    March 2, 2020 at 12:00 am

    Just finished my first surrogate journey with Family Creations. I don’t have any complaints. From start to finish they were absolutely amazing and supportive. I was matched with wonderful intended parents within a few days. I was pleasantly surprised on just how fast everything started. My case manager Mary was fantastic. She was always prompt to get back to me and made sure the whole journey went smoothly. Definitely glad I went with Family Creations for my first surrogate journey. I would definitely use them again if I decide on doing a second journey! Thanks so much for guiding and helping me through this life changing experience!

  • Christine Damiani via Facebook
    December 17, 2019 at 12:00 am

    First time surrogate and i Initially started with process and everything has been amazing, very comfortable! Family Creations holds your hand the entire way. Screening process is easy, They assist in finding the perfect match for you! They give you 100% support, they are caring and always understanding. I would definitely recommend Family Creations because it’s in the name they treat you like family, to me that’s the most important thing ?

  • Christine D. via Yelp
    December 17, 2019 at 12:00 am

    I was connected to Family Creations through a friend and it was the perfect fit for my surrogacy journey.  The staff were responsive, communicative and supportive every step of the way – from the initial intake and IP matching process, until the very last reimbursement submittal. I was able to email or call with any issue or question and they would get back to me within 24 hours at the latest (almost all of the times they were same day). They make the process so easy and simple for me and my family. Since it was my first time as a surrogate, there were a lot of unknowns along the way. I felt safe knowing that the staff had my back. I also was impressed with the lawyer they provided me for all the paperwork. He made all the legal work of it straightforward. He also made himself available for any questions that I had. The IPs that I was matched with were the most perfect couple ever. I could not have imagined a better match for us. Everything fell into place over the course of the journey, and now that the baby is here the family is over the moon. They are so appreciative of me and I in turn am indebted to Family Creations for matching us together. I would recommend this agency to anyone who is unsure of what surrogacy looks like or how to navigate the way. They will walk you through it make sure you are comfortable first and foremost. They were my advocate through the entire process.  I was compensated everything outlined in the legal agreement and they also made sure I was as well.  They staff and my case manager did not miss anything during the entire process. This was everything and more that I thought my surrogacy journey would be. Thank you Mary and Family Creations!

  • Tessa D. via Yelp
    August 11, 2019 at 12:00 am

    I would give this place zero stars if I could. I was a surrogate working with this agency and it was a nightmare! I would have left but we loved the couple we were matched with. If I had to do all over again, I would have gone to a different anency. I started this journey very excited and ready to get going! Let’s just say I began the process in April and did not get pregnant until the end of September. Mostly due to very poor communication. On the agencies part and the clinic. I felt left in the dark most of the time, very frustrating and definitely dampered my excitement. I went through multiple case workers and was finally connected to one I really liked, she left the company:( Once we were able to communicate with the couple things were much better but this agency was very unprofessional! Steer clear!

  • Allysa Beardsley via Facebook
    May 20, 2019 at 12:00 am

    My husband and I have worked with other agencies, but Family Creations surpasses them all! They care about their families and making great matches. They have really helped my husband feel like he is a part of this journey too – which is important to me! They are extremely responsive and are willing to answer any questions you may have! I highly recommend Family Creations! ❤️

  • Jessica Anai via Facebook
    June 22, 2018 at 12:00 am

    First time surrogate and i Initially started with process and everything has been amazing, very comfortable! Family Creations holds your hand the entire way. Screening process is easy, They assist in finding the perfect match for you! They give you 100% support, they are caring and always understanding. I would definitely recommend Family Creations because it’s in the name they treat you like family, to me that’s the most important thing ?

  • Kayleigh Rosengreen via Google
    May 21, 2018 at 12:00 am

    I have been donating for Family Creations since 2015 and I extremely recommend this agency to anyone. They are a caring, loving, genuine, and a family first company. The application and process is well thought out, easy to fill out, and of course your paired up with an awesome coordinator to help you through the egg donation process. Shout out to JoAnn Stewart for being there for me and being the best coordinator ever!! Thank you Family Creations for everything.

  • Jacques Soriano via Facebook
    February 24, 2018 at 12:00 am
  • Kimberly Villarreal via Facebook
    February 17, 2018 at 12:00 am

    So very disappointed by this company. During my process, they went ghost on me. As we were in the matching process they completely stopped working on getting things going for me. I emailed them asking what was going on months later and never got a email back. Marla emailed me after and didn’t seem to answer my question about what was going on but really all she cared about waa weight and insurance. I had already told her I had no insurance and I had given my weight. It was like we had never been talking. They really don’t seem to care at all. Thank God I finally found a great company circle surrogacy and they are amazing, I now have been matched and have my legel contract ready. They go above and beyond for their surrogates and I wish I would have found them sooner. Instead of wasting my time with family creations who can care less about me or my family trying to help a family in need of having a child.

  • Mo Von via Facebook
    January 26, 2018 at 12:00 am

    I am about to start my third surrogacy with Family Creations.. the first with an international couple, second with a local couple, and now a third with another local couple. I’ve had a great experience, always felt supported by FC throughout the process and each step. I’m so excited to be back for a third time 🙂 amazing people work here and they truly care.

  • Michelle Nathan Hanish via Facebook
    September 13, 2017 at 12:00 am

    First time surrogate and i Initially started with process and everything has been amazing, very comfortable! Family Creations holds your hand the entire way. Screening process is easy, They assist in finding the perfect match for you! They give you 100% support, they are caring and always understanding. I would definitely recommend Family Creations because it’s in the name they treat you like family, to me that’s the most important thing ?

  • Michelle H. via Yelp
    August 19, 2017 at 12:00 am

    I don’t even know where to start as Family Creations has given my husband and I the family we always dreamed of.  After years of unsuccessful fertility treatments, we had decided to try surrogacy.  As luck would have it one of the surrogacy agencies on the list provided from our Fertility Clinic was Family Creations.  We called several, but I immediately felt comfortable as soon as I talked to Mechelle Langley.  She was kind and informative and immediately answered all of my questions and sent me info on their services.  We talked to several other agencies who took a long time to get back to us, referenced long waiting lists and immediately demanded tons of paperwork.  Things just felt different with Family Creations.  It just felt like they cared about us and finding us the right surrogate.  Mechelle was super patient and made sure that we had options and talked to several potential surrogates.  We decided to go with them and though the road was long, it was incredibly smooth.  We had a bit of a challenge finding the right surrogate, but once we did we were paired with Marla Soriano as our Case Manager.  Marla was incredible throughout our whole journey.  Marla laid out everything we needed to know, but never overwhelmed us.  She took us through things a step at a time and made everything manageable.  Marla made herself available and was responsive throughout the whole process and had answers for all of our questions (and when she didn’t she would get back to us).  We had heard some horror stories about tons of logistical issues with other agencies, we never dealt with any.  Marla made us feel like a priority at all times and she helped us navigate the entirety of the process with ease.  We now have a beautiful baby girl and have a wonderful continued relationship with our surrogate.  We would definitely return to Family Creations if we decide to have another child!

  • Melissa Arnott via Facebook
    March 15, 2017 at 12:00 am

    As a second time surrogate, I truly say this agency has been so amazing to my wife and I. Every person that is a part of this agency is there with you every step of the way, so much they become like a second family. I would without question recommend this agency to women thinking of becoming a surrogate, and to the IP’s (Intended Parents) that are looking for a wonderful agency to place their trust in.

  • Marilyn Joanne via Facebook
    December 7, 2016 at 12:00 am

    I am a 1st time Surrogate and I’m so glad I choose to go with Family Creations! I had no idea what to expect with the process, but everyone I’ve dealt with has made this a wonderful experience. My case worker is so understanding, helpful, and there for me any time I need her. Family Creations really understands how to make the Surrogacy process go smoothly. I’d recommend this agency to anybody considering Surrogacy or Egg Donation, they really take care of you! 🙂

  • Ciara Langston via Facebook
    December 6, 2016 at 12:00 am

    I am a second time Surrogate with Family Creation, this agency is the BEST agency by far. All of the wonderful people that make up this agency are beyond GREAT. family creations help make the whole process a wonderful fulfilling ,life change experience for me as a surrogate. over the years i’ve met lots of people who have truly impacted my life in some way but I must say that Marla Soriano the director of case management is at the top of the list of people that have. I am very grateful to have got the opportunity to be apart of this agency and help make a family have the gift of becoming parents. I recommend Family Creations to everyone

  • Kaite Psencik via Facebook
    November 18, 2016 at 12:00 am

    So far so good, this company has helped me along through the surrogacy process, and the staff is wonderful. I’d definitely do this again in the future.

  • Nealee Hebert via Google
    May 21, 2016 at 12:00 am

    *WARNING****Do Your Homework….you will be fighting the IRS for every last penny thanks for this business unnecessarily claiming tax on your VERY hard earned compensation.

  • Keith Highiet via Google
    May 21, 2016 at 12:00 am

    Buyer beware, not all surrogacy agencies are legitimate…but Family Creations is the real deal!I found Family Creations (FC) through a referral list provided my egg donation and surrogacy medical clinic, Pacific Fertility Center (PFC) in San Francisco. PFC is a highly regarded clinic, and my doctor there, Dr. Isabelle Ryan, does everything by the book (which, especially when it comes to doctors, I like). With that, I highly valued PFC’s referral list of surrogacy providers…and Family Creations was among the limited number of agencies on that list.I worked with Family Creations (FC) and hired a surrogate through them for my first child (who was born in March of 2014). FC strictly and thoroughly researches potential surrogates. They provide a great deal of information sharing between parties before initially meeting, and assist as a reliable resource throughout pregnancy.Surrogacy is of course expensive, and FC’s costs and fees are right in line with industry standards. There are other “less expensive” options when seeking a surrogate or surrogacy agency, but often less expensive in the short-term ends up being far more expensive long-term.Beyond that, the quality of Family Creations’ staff is top-notch. If you are considering a best-of-class agency when searching for a surrogate, do yourself a favor, and put Family Creations on your call list.*I posted this on Yelp! too, but am re-posting on Google+ to share with more people about what a great experience I had in working with Family Creations. – Keith

  • Patrick B. via Yelp
    March 7, 2016 at 12:00 am

    there so called psychologist talked to my wife for 10 minutes giving attitude the whole time like this was a waist of her time. then determined she’s not suitable because she didn’t have enough people to support her around her. she doesn’t even know us and who we have to support us, but I guess she new all about us in the 10 mins she talked to my wife. and of course they listen to there psychologist which in my eyes needs to find a different job because a 2 year old to do better job then she did. I also agree with Amy there response time was unsatisfactory. find a different company. To your response we had plenty of support it was a misunderstanding I have plenty of friends that would help if I needed. I also was fine paying for my wife’s mom to come out, but you guys stated it wouldn’t be an issue. It’s ok we talked to another company we are fine. They explained there thoughts and will work with us with what we have.

  • Mari Yepiz via Facebook
    June 7, 2015 at 12:00 am
  • Betsy Bina via Facebook
    April 24, 2015 at 12:00 am

    I have come in contact with such wonderful women in their journey as both egg donors and surrogates to help others to have a family. As a donor recruiter and now a surrogacy coordinator my job is both rewarding and fulfilling in making a difference by working at Family Creations.

  • La'Reina Haynes via Facebook
    April 21, 2015 at 12:00 am

    This agency is absolutely amazing. The staff they have are the very people you would want in your own family. I was so nervous inn starting the surrogacy process and it took nothing for Family Creations LLC to help me feel more comfortable in this process. I am so glad to be working with this agency and will recommend it to anyone who wants to become a donor or surrogate in the future.

  • Aja Tufts Godbout via Facebook
    April 21, 2015 at 12:00 am
  • Mercedes Lotiff via Facebook
    March 9, 2015 at 12:00 am
  • Ashley R. via Yelp
    April 17, 2014 at 12:00 am

    I completely disagree with Amy who complains the staff is uninterested and the response rate was weeks later. I always get a very prompt response and from day one they were completely interested and they invested themselves and their time into helping me in any way they possibly could. I have used this organization more than once simply because they’re amazing! Amy most likely didn’t answer their phone calls until weeks later because they have always answered and returned my phone calls and emails very quickly. I don’t know what she means by the staff being uninterested either, they are completely helpful and share the excitement with you every step of the way. Every time I spoke with anyone, they were very friendly, knowledgeable and shared their sincere feelings with me, they were always interested in hearing my concerns and helped me every step of the way.DON’T LOOK ANYWHERE ELSE!!! I highly recommend you use this organization, you will not regret it!!!

  • Amy W. via Yelp
    January 28, 2014 at 12:00 am

    Unfortunately, I would not recommend this organization.  The staff seems uninterested and the response rate is longer than it should be (meaning weeks).  There are tons of good organizations out there to go with – take time to do research and go with someone else.

  • Mark Perloe via Facebook
    August 29, 2013 at 12:00 am
  • Danielle P. via Yelp
    March 27, 2013 at 12:00 am

    Family Creations is exactly that! My husband and I worked with this wonderful agency to help us create our family; we now have a beautiful little boy! They were compassionate, knowledgeable, caring, and understanding. They made the process so easy, they were supportive and kept us up to speed the entire time, there was never a time where we were questioning what was going on, the matching was seamless and actually really exciting, unlike the experiences we’ve had with other agencies which we were unsuccessful with. They are an amazing group of people, they are energetic and have great customer service, if we ever had questions that just popped up while we were lying in bed at night, we knew we could call them first thing and they’d have an informed answer for us that would give us peace of mind. While you are working with them you feel as though they have no other clients, even though you can clearly see they are working with lots of other families, they are so responsive and give you total one on one attention. I think when you are at the point when you need help having a child you want to be working with an agency that makes it as special for you and personal for you as it would be if you were able to do it totally on your own. Thanks Family Creations!

  • Erin M. via Yelp
    December 11, 2012 at 12:00 am

    Family Creations is an amazing agency that takes the time to really work with their egg donors and help them through the complex donation process. I worked with Emily and she was the most amazing case manager. My egg donation process began last February and let me say it has been a rough and challenging process, but Emily was always able to make it better. She was helpful, insightful, understanding and supportive. Given the unusually rough circumstances around my donation I have to say Emily consistently went above and beyond. I especially appreciated all of her firsthand knowledge – she was able to relate with my feelings and struggles and helped me get through the last 9 months. Overall, I can’t imagine going through the last several months without her. She is great at her job and a wonderful person. I was very lucky to have her support.

  • Jacqueline J. via Yelp
    June 13, 2012 at 12:00 am

    I really enjoyed working with Family Creations. They were professional and thorough. Helping people build their families is very important to them, and it shows. Simply by how they treated me throughout the donation process and of course by the reasons behind the creation of the Agency. Stephanie’s story is certainly a testimonial in itself to Family Creations having a special interest in helping people realize their dreams.

  • armineh h. via Yelp
    May 28, 2012 at 12:00 am

    Of course they will refer you to their own page!! That’s not how you research about a company!! Again, my doctor did not recommend them, and neither do I! I have worded with them first hand, I was not offered another option, even after my doctor asked them to.  These are not accusations, these are real experiences I went through with this company.  Please make sure to review the filtered reviews as well, for some reason, some negative reviews are getting filtered. I am not the only one with negative experience with this company, I am not angry, I just want to express my opinion and use the tools and liberty we have to do so.  And on the date of posting the response to my posting there was No legal contract signed by us…. We were still waiting on the donor, with her missing appointment, med clearance for everything that came up positive and she needed treatment.  This company is just lies after lies.

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