24012 Calle De La Plata, Laguna Hills, CA 92653
I worked with The Donor Source as a first time egg donor. I had to make sure to write a review on behalf of Arika Avedano-Tucker and the Donor Source because I had such a pleasant and stress free experience. It did not matter how many questions I had, or what time I emailed her, Arika always was quick to respond and answered my questions entirely. She was helpful and professional, and we developed a positive relationship throughout the experience that made me extremely comfortable with the process and any concerns I had throughout.Everyone from day one to retrieval was outstanding… Arika, as well as, Tricia Howard from the Donor Source team, all of the staff at the Fertility Centers, and all other parties involved were a pleasure to work with. Everyone made it such a positive and easy process. I highly recommend working with The Donor Source team!
I am currently a surrogate for the second time with The Surrogacy Source, and Theresa Ferrara is my case manager. As with all the women at the Source, Theresa has been amazing to work with! All my questions and concerns are dealt with almost instantaneously. (I joke with her that she must never sleep, because even with our time difference, she still answers emails when most people would be comfy in bed!) In every regard, this company exceeds the standards of communication; any complications that have ever arisen in the two and a half years I’ve been working with these women have been dealt with promptly in the most respectful and sensitive manner. It is my opinion that with the incredibly personal nature of the surrogacy process, these women excel at maintaining the delicate balance of relationships that they must ensure go smoothly at all times. When I decided to be a surrogate again, there was no question that I’d only be working with The Source. There were complications with my initial second match, and all the women at this wonderful company rallied around me and supported me through a very tough decision to break a match (pre-contract) and find a new set of IPs. Never had I felt so terrible in my life, but Theresa and the other women at The Source were there to listen and understand. I couldn’t imagine going on this journey with anyone else, and if I end up being a three time surrogate, I will personally request that Theresa be my case manager again. And a big thanks to all the women I’ve worked with there, as well: Tricia, Staci, Jennifer- all of you are integral to making this amazing journey possible! I am and will be forever grateful, as will the families whose dreams you’ve helped facilitate!
My experience with the Surrogacy Source could not have gone better. From the very beginning through the end was a smooth process for my family and me. Any questions or concerns I had along the way were handled expertly by Theresa Ferrera, a former and experienced surrogate herself. Surrogacy has a lot of moving parts throughout the process and I felt the entire staff was not only professional but compassionate along the way. Theresa was able to explain everything to me in a simple way and gave me a proper heads up on what to expect at every step. I am grateful not only for this experience and a lifetime connection with my surrogate family but also for the awesome women I was able to meet along the way!
Best company to donate with. Amazing staff with attention to every detail. Missi Lockwood and Donna made my experience absolutely life changing! I have donated several times since. I have never used another fertility service and never will. So I encourage donors and people looking for donors to give them a try. Empathetic staff. Easy step by step process and they take care of all the leg work so it's very simple and stress free as much as possible. This is one of the greatest opportunities I have ever had the pleasure of being involved in. No regrets. So happy to have been apart of this and to have shared the gift of life to a loving more than deserving family.
From a previous surrogacy business experiment, this has got to be the most under funded, over stressed, and mediocre surrogacy agency. From planing to communication, this place managed to make my first look into surrogacy overly stressful. Arrogance and very inappropriate behavior. I’d like to specifically call out Teresa Ferrara she lacks the capacity to be open and honest. She can’t follow up, and lies to cover up her lack of work. She was the culprit in my possible great experience with SOURCE. This agency need to be rebuilt new staff new management. I’m the first to yelp about this, but I’m sure I’m not the only one who feels this way.
Speaking from the viewpoint of an intended parent, I recommend Donor SOURCE based on the quality and level of communication I had when looking for a donor. I cannot speak to the process post donor selection, but they were awesome during the selection process. While they ultimately did not have the donor I was looking for, their customer service was well above and beyond the level of the 20+ other donor agencies I was working with.I worked with Arika, who expressed genuine interest in helping, and responded to all emails quickly and professionally. I'd recommend intended parents to at least check out Donor SOURCE – they have one of the best websites and databases out there, and my experience would suggest they would be good partners to have through a very complicated/difficult process.
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