Hatch Fertility
★★★★★1.0· 1 review· Los Angeles, CaliforniaFeedback on Hatch Fertility is largely positive, though a notable minority is critical. Those less positive accounts describe slow or unclear communication, long waits for matching, disorganization, and frustration with screening decisions or compensation terms. Many surrogates, intended parents, and donors praise case managers who are responsive, compassionate, and available at any hour.
About
Hatch, formerly the Egg Donor & Surrogacy Program, was established in 1991. As the most established egg donor and surrogacy agency in the country, it has offered intended parents successful matches for 30 years, with complete guidance, qualified candidates, and personalized financial assistance.
Services
Escrow management
Surrogate screening
Fees
- The lowest estimated total cost of a surrogacy journey, including the agency fee and other expected expenses. Does not include fertility clinic-related expenses.
- $148,750
- The highest estimated total cost of a surrogacy journey, including the agency fee and other expected expenses. Does not include fertility clinic-related expenses.
- $159,750
- The fee charged to intended parents for its services and support throughout the surrogacy journey.
- The listing owner has not provided this information, or it is not publicly available.
- An additional fee charged to intended parents who live outside the United States.
- The listing owner has not provided this information, or it is not publicly available.
Surrogate compensation
- The starting base compensation for a surrogate on her first journey.
- The listing owner has not provided this information, or it is not publicly available.
- Additional compensation for surrogates who live in California. “None” means the agency confirmed there is no supplement.
- The listing owner has not provided this information, or it is not publicly available.
- The starting base compensation for a surrogate who has completed a previous journey.
- The listing owner has not provided this information, or it is not publicly available.
- Additional compensation for surrogates who live in California. “None” means the agency confirmed there is no supplement.
- The listing owner has not provided this information, or it is not publicly available.
Timelines
- The typical estimated time for intended parents to be matched with a surrogate.
- 8 months
- The typical estimated time for a surrogate to be matched with intended parents.
- The listing owner has not provided this information, or it is not publicly available.
- The typical time from matching with a surrogate to the birth of the child.
- 15 months
Memberships
Team
- Jennifer RastegarAug 2024Intended Parent
Stay far far away from this company. They are only after your money. They are disorganized and wasted 9 months of our lives. They were downright mean and verbally abusive. They gave us scares with false medical diagnoses. If I could give negative stars I would. I could not believe the incompetence and hostility from Alex Maron and Greg Wiles. They are also scammers as they own Pacific Fertility as well and charge their own companies for services so they can pass that cost onto the customer even though they are essentially in the same office space.…
My cycle coordinator Michela was incredible to work with! Very easy to communicate with and supportive throughout my first egg donation journey. Thank you Michela and the Hatch team! ❤️
Michela was incredible. I have nothing but good things to say about hatch!
I’m so glad I found Hatch, I became a gestational carrier for a beautiful boy. My experience was great. The initial process is very lengthy but for good reasons (back ground checks, medical clearance, etc.) but once your in, your family. Kate Murray was my point of contact through out the entire journey and I don’t think I could’ve done it without her! Any questions or concerns with literally anything and she was on it! She and the rest of the hatch team made the experience so easy, so all I had to do was focus on taking care of myself and growing that beautiful baby! I would definitely recommend Hatch to any friends or family interested in becoming a surrogate.…
Kate was absolutely amazing throughout my entire surrogacy journey. She truly went above and beyond every step of the way and made me feel supported, heard, and cared for throughout the entire process. She was always quick to answer my questions, no matter how big or small, and I could always count on her to be there when I needed guidance or reassurance. Her communication, kindness, patience, and dedication made such a positive difference in my experience. I am incredibly grateful to have had Kate as my case manager and could not have asked for anyone better to be by my side during such an important journey. -Lorena…
My journey with Hatch was an absolutely unforgettable experience that I wish I could give 100+ stars to. Shelby and every other woman I encountered on their team was hands-down the greatest support system I could ever imagine. Any question, concern, or just wanting to chat was answered immediately and compassionately. I researched 3 other agencies before I decided on Hatch and it was truly the best decision I could’ve made. This is a top-notch agency that cares for and values their surrogates in a way that really is hard to put into words. Without any hesitation, I would recommend Hatch to anyone wanting to consider surrogacy. They’re simply the best.…
I am currently on my second journey as a gestational carrier with international IPs through Hatch. I have had such a wonderful experience with Kate as my case manager both times! To be completely honest, if this wasn't my sixth pregnancy and I wasn't aging out I would do it again just because the experience has been so positive. Their communication and personable approach has made me feel so incredibly comfortable at every stage. I feel more human than ever having experienced their compassion and humility about what it means to be human and be pregnant. There are so many gross, raw, and vulnerable moments and Kate made me feel comfortable and welcome to share all of them. She (and Hatch) are phenomenal and I HIGHLY recommend their services.…
I was a surrogate in 2025 with hatch. Delivered a beautiful surro baby in December! I had the best case manager/coordinator that you could possibly have, Kate! She was there every step of the way even when I would get ahold of her at 1 am she would answer any question or concern I had. To this day she’s still in my corner supporting me in my post journey. I couldn’t recommend anyone on the level that I would recommend Kate Murray! I had a great experience!
Just completed my first journey as a surrogate and I couldn’t have asked for a better experience with this surrogacy agency! From the very beginning, the entire process was so smooth, organized, and reassuring. They walked me through everything step by step and made sure I always understood what was happening and what to expect next. My case manager, Mae, was amazing and always there whenever I had questions, needed reassurance, or simply needed someone to talk to. She went above and beyond to support me—not only throughout the pregnancy, but even during delivery in the middle of the night. Having her there with me at 1 AM meant so much and truly showed how dedicated she was to being there every step of the way. I always felt supported throughout this experience and I never felt like I was navigating the process alone. Surrogacy is such a huge journey, and having an agency that is organized, communicative, and genuinely cares makes all the difference. I would absolutely recommend this agency to anyone considering becoming a surrogate!…
I was a surrogate for Hatch and successfully delivered a wonderful baby for a couple at the end of 2025. My experience with Hatch was seamless and supportive. My coordinator was incredibly responsive to any and all questions I had during the process. Anything I needed taken care of, she was on the ball. My Intended Parents were so supportive during the pregnancy, proving that Hatch does a great job screening parents as well as surrogates. Everything from the screening process to the delivery was well managed and organized. I am already considering a second journey!…
I wanted to be a surrogate for as long as I can remember, but I wanted to make sure that I chose a company that was reputable and knew what they were doing. Figuring out how long Hatch has been doing this and speaking to everyone involved helped put my mind at ease and made choosing Hatch an easy choice. My journey was not seamless, it was a roller coaster and there were so many bumps in the road. It was out of my hands and at no fault to Hatch. However, working with Mandy Thompson made everything just feel right. She was there every step of the way with encouragement, with love and concern and so much joy. She did an amazing job matching me with the very best IP, was there checking up on me (more than my family did, honestly). I had my suro baby Aug 2026, and already looking forward to another journey with Hatch!…
I am so grateful for the experience I had with Hatch! When I began looking for a surrogacy agency, I wanted to work with a company that had a strong history and plenty of experience. Knowing how many years they had been in business gave me confidence that I was placing my journey in experienced and knowledgeable hands. The whole process was seamless. Shelby and her team helped me every step of the way! I was actually so surprised by how seamless the entire process was. Going into the process for the first time, you don't really know what to expect, and after completing my journey I am so happy I went with HATCH. Everything was explained clearly, and I always felt supported and informed at every step. I am so happy I started and completed my journey with Hatch. I would do another journey with them in a heartbeat! It was such a cool experience.…
I was a gestational carrier for Hatch and loved my experience with them! They were super thorough with the matching process and matched me with an awesome couple. I delivered in March 2026 and am definitely considering doing it again!
Choosing to grow our family through surrogacy was a huge emotional leap, but Hatch Fertility made us feel safe and cared for every single step of the way. Our case manager, Mandi Thompson, was the absolute heartbeat of our journey. Surrogacy brings so much anxiety, but Mandi completely absorbed that stress for us—from the matching process through a few nerve-wracking moments during the pregnancy. She kept us and our incredible surrogate constantly connected, acting as our anchor and always responding with so much warmth and patience. A little over a year ago, we welcomed our baby boy into the world. We look at him every day knowing we couldn't have done this without Mandi and the Hatch team. If you are an intended parent looking for a team that will genuinely love and protect your journey, Hatch and Mandi is it.…
We had an excellent experience working with Hatch. Everyone was highly communicative and professional. Most importantly our match with a surrogate was beyond anything we had dreamed of. We feel so fortunate to have had the experience of working with Hatch and have our dreams of being parents come true.
Omg! Where do I start, Hatch is an awesome company to work with if you are looking to become a surrogate. Hatch made my experience so easy. I had the most wonderful support team especially my case manager Shelby who was with me every step of the way. She answer every question, every call and every text. She was my voice when I didn’t know what to say. If I was to choose surrogate again I most definitely would pick Hatch all over! Most days when I made it home I had a care package from them, after delivery package and just because package. This company is amazing!…
I had a really great experience working with Hatch for my first surrogacy journey. Everyone was very professional and supportive during the entire process. My case manager Shelby was so sweet and helpful with any questions or concerns i had. Having someone like her on my side was truly the best. Definitely recommend Hatch to anyone looking for a reliable agency.
Did my first journey with Hatch and had the best experience! Communication was amazing from beginning to end. Each person I worked with was communicative and so helpful. They paired me with the best IPs I could ever ask for. Mandi was my case manager and she was amazing. Answered every question I had, always made sure to check in. She made me feel like so much more than a carrier. I'm so thankful for them and Hatch in general.
Wonderful, knowledgeable, empathetic staff make this the obvious choice when pursuing surrogacy. Unmatched professionalism, compassion, and life changing outcomes. I would recommend Hatch to everyone looking to walk the path of surrogacy.
Being a first time surrogate with hatch was a great experience. Everyone on the team were honestly so helpful and friendly. I’m so glad I chose hatch.
Hatch was such a fabulous agency to work for. They took such good care of me. I loved every person that helped take care of me on my journey! They were all so lovely. Mandie was my case manager and did such a great job helping whenever I needed it. If you need an agency for surrogacy, or anything they offer, they are great!
My experience with this agency has been truly special; I recently gave birth to my second surrogate baby, and Shelby Vosburg was by my side from the very beginning, supporting me with everything I needed! I never felt alone during this process, and that is important. 💕 I would undoubtedly recommend it to surrogate mothers and intended parents.🙏🏻
Excellent support and experience.
This is one of the best place I have ever communicated with! As a gestational carrier, I was not only care for but also cared about. My case manager was kind and attentive, always checking in, and offering support. Even when I encountered the occasional obstacle, everyone was supportive and kind.
I just finished my surrogacy journey about 5 months ago and I could not be any happier with the entire process from start to finish! I started looking into becoming a surrogate in October 2024 and by July 2025, we had the transfer. Everything moved very smoothly, even if we had a few setbacks. I was communicated with constantly, even postpartum. I am grateful for Hatch and Mandi, I can’t recommend them enough!
We recently completed our second journey with Hatch and PFC and welcomed our second child into the world. We are incredibly grateful for the support, guidance, and care the entire Hatch team provided throughout both of our journeys. Thanks to them, we are now a happy family of four.Our case worker, Mandi Thompson, was exceptional. She was always on top of every detail, kept us informed, and supported us every step of the way. She was a fantastic partner throughout the process, and any intended parents would be lucky to have her guiding them on their journey.Choosing the right agency for a surrogacy journey can feel overwhelming, but I can confidently say that I highly recommend Hatch. Their team genuinely cares about the people they serve and is deeply committed to helping families grow. Throughout our experience, we always felt valued and supported, not like just another number. We are forever thankful for everything they did to help make our family complete.…
I was fortunate enough to have the opportunity to be a surrogate with Hatch, and from start to finish, my experience was truly beautiful and life-changing. Throughout my journey, I felt completely at ease knowing that my care coordinator, Mae Ziska, was by my side. Day or night, she was always there to guide me through each step of the process, answer my questions, and provide support whenever I needed it. She was incredibly knowledgeable, compassionate, and attentive, and I always felt that she genuinely cared about my well-being. Every doctor and nurse I encountered throughout the process was kind, friendly, and professional, which made the experience even more positive. Being a surrogate was truly the journey of a lifetime. I am incredibly grateful to have had the opportunity to help change someone’s life in such a profound and meaningful way. It is an experience I will always carry with me.…
I have been working with Hatch since late 2022. Through my two surrogacy journeys I have thoroughly enjoyed every step with this agency. Hatch has made it their mission to make all surrogates feel educated, comfortable, and seen. Every person that I have come in contact with through the agency has been knowledgeable and kind. Becoming a surrogate is a profound and unique experience and working with Hatch has made my journeys even more enjoyable than I could have ever imagined. I would recommend them to any one who is interested in surrogacy or just curious in learning more about the process.…
Lexi Duncan was absolutely wonderful from beginning to end. ❤️ Her help, kindness, genuine care, and incredible availability made such a difference for us. She was always there whenever we needed her, always patient and understanding, and never hesitated to go the extra mile to help. What impressed us most was her constant willingness to find a solution to every problem or obstacle along the way. She truly cared about making things easier for us and making sure everything was taken care of. We are incredibly grateful for all her help, support, and personal attention. It is rare to come across someone who is so caring, dedicated, and genuinely committed to helping others. Lexi Duncan is truly an employee to be cherished and kept at all costs! Any organization would be incredibly lucky to have someone like her on their team. Thank you so much, Lexi, for everything! We truly appreciate you and couldn’t have asked for better support. ❤️ Yaron Golchar…
I am so glad that I had Lexi Duncan as my case manager. Lexi has been responsive and always available throughout my whole journey. She always made sure to check in on me to make sure I was doing good and if I needed anything. She has been so caring and a listening ear during my own journey. I have to definitely point out how she was at the end of my pregnancy. Even though we didn’t know it was about to be the end of it, it was so unexpectedly. She went above and beyond. She did a amazing job. A very good support and loving person. She really made my first surrogacy journey go by so smoothly and made me feel so comfortable.…
I had such a wonderful experience with Hatch from beginning to end. Everyone was incredibly kind, professional, and supportive throughout the entire process, and I always felt cared for and comfortable. I’m especially grateful for Michela. She was so kind, caring, and supportive throughout my entire journey. I always felt comfortable reaching out to her, and she made me feel like I was truly in good hands. Her kindness and support made such a positive difference in my experience. I’m so happy that I had the opportunity to be part of something so meaningful and to hopefully help a family grow. I would definitely recommend Hatch to anyone considering becoming an egg donor! ❤️…
I unfortunately cannot recommend Hatch based on my experience as a prospective gestational carrier. I strongly encourage anyone considering becoming a surrogate to do thorough research and carefully consider their options before choosing an agency. I went through the extensive screening process, provided deeply personal information about myself and my medical history, and completed a psychological evaluation with a licensed psychologist. I was ultimately declined as a candidate. I want to be very clear: my negative review is not because I was declined. I understand that surrogacy agencies need strict screening standards and that not every candidate will qualify. My issue is how I was treated once I was no longer a viable candidate for Hatch. I have never dealt with any serious psychological issues in my own life or within my family that would have led me to expect a concerning result from a psychological evaluation. So being told that I did not pass the screening, without being given any meaningful explanation as to why, was incredibly unsettling. I asked for a copy of my psychological evaluation so I could understand the findings. Hatch told me that because they requested and paid for the evaluation, they own and control the report, that it is considered an eligibility tool rather than my behavioral health record, and that they will not provide me with a copy or go into detail about its findings. Their own informed consent agreement, however, states that with permission from the requesting party, which is Hatch, the evaluator may be able to meet with the candidate to explain the results and answer questions. So even if I cannot receive the actual report, there is a mechanism for Hatch to allow me to understand the results of an evaluation performed on me. The entire experience left me feeling like prospective surrogates are valued for what they can provide to the agency, and once you are no longer useful to their process, that care and communication disappears. I cannot speak to Hatch’s intentions, but that is genuinely how their handling of my situation made me feel. Surrogates are not just candidates on a checklist or a means of completing a transaction. These are women offering to put their bodies, health, time, and families through an enormous commitment to help someone else have a child. That deserves an incredible amount of respect and compassion, even when a candidate ultimately is not accepted. I was not asking Hatch to reconsider its decision. I was not demanding that they approve me. I simply wanted to understand what was identified during a psychological evaluation of me that resulted in my being declined. Instead, once I was no longer moving forward as a surrogate, I felt dismissed. If you are considering becoming a gestational carrier through Hatch, I strongly recommend reading every consent document carefully and understanding that, under the agreement I was given, Hatch controls the psychological evaluation report and you may not receive a copy of it if you are declined. Unfortunately, I felt extremely rushed and pressured multiple times to sign these agreements without feeling I had enough time to review everything. I went into this process genuinely excited about helping another family. I walked away feeling like a dollar sign whose value disappeared the moment Hatch determined they could not move forward with me. That is what ultimately changed my opinion of the company. It was not the denial itself. It was how I was treated afterward.…
I was a GC for the loveliest dads and the support we got from Hatch from the beginning was absolutely fantastic. Brittany was my intake coordinator and prepared me well, and Lexi was our ongoing case manager and I loved her. Her calm, supportive, attentive vibes were so appreciated, and her relation of her own experience as a GC (4x!) was just so helpful. I felt completely cared for and so appreciated her check ins. Plus, hatch handled so much of the logistics-arranging travel, paying bills, checking in on insurance, etc. Totally made me so grateful for an agency to navigate all the stuff I didn’t have time to do while growing baby and caring for my own family! My belly buddy came in July and her dads and I were so grateful to Lexi, Brittany and Hatch for all their support!…
I had an incredible experience with Hatch from the beginning to the end. My journey has been nothing short of amazing very professional and they managed to make you feel like family throughout the process.The matching process was absolutely perfect. I couldn't have been matched with a better intended family. I want to give special recognition to my case manager Ashley Demik. She was truly awesome!!! She was incredibly patient with me as I navigated my first journey and was always there to help whenever I had questions. Her responsiveness and constant support made me feel safe and valued every step of the way. I would definitely recommend Hatch to anyone who was thinking about becoming a surrogate.…
Absolutely love Hatch. The support from hatch is like a family. I would 100% recommend this agency to anyone. They are there for you anytime you need something. The experience being a surrogate is one of the most rewarding things I’ve ever done. If you’re curious about it, ask questions and apply. It doesn’t hurt to try. Ashley D was so supportive and an amazing case worker. She was my personal cheerleader through this amazing journey. I always felt supportive and cared for. Thank you Hatch!
Everyone I've come in contact with at Hatch, has been so helpful & informative. They have truly build a supportive, safe and ethical community for Surrogates. I love attending the Bumbs & bonding support groups that Shoshannah Roberts hosts. The coolest part about that group is it is open to ALL Surrogates & anyone interested in becoming a Surrogate even if they are not matched with Hatch!
Hatch makes the baby journey easy to navigate with an extremely professional staff that was a delight to work with.
We had a great run with TFA which is acquired by Hatch. Our case manager Stephanie is responsible and responsive. She has been very helpful with intended parents. There can be improvement for her interactions with the surrogate. Overall, it is a satisfying experience.
This review is for our case manager, Stephanie Provo, who's been so amazing during this whole process. We are IPs who were initially with the Fertility Agency and they underwent a merge with Hatch in the beginning of our journey. The transition from our old case manager to Stephanie was pretty seamless. She picked up exactly where we left off and was able to help coordinate the fertility clinic whole day meeting and all the logistics involved. She served as the connection between us and our surrogate, and made sure we were all supported and cared for during the process. She handled countless details behind the scenes, most recently our surrogate's hospital bills, so we could focus on what mattered most. We had a rather traumatic journey after our surrogate became pregnant (no fault on anyone except bad luck) and our baby ended up in the NICU. Stephanie was there with us every step of the way. She checked in regularly, offered reassurance when we needed the most, and celebrated each milestone with us. She and another outreach coordinator (Brittany Sheely) even sent us flowers during one of our darkest moments. It was such a thoughtful gesture and a reminder that we weren't alone. Her compassion and kindness really shined through during this time. We are so grateful to her and our surrogate for all they've done for our family!…
Lexi Duncan was our case manager at Hatch. Throughout the process she had been very kind and communicative. We really appreciated her check-ins and helped make the whole process feel as smooth as possible.
I just finished my 3rd journey and I had the absolute BEST case manager. Lexi Duncan was the most humble, caring, compassionate manager who advocated for me and my needs as a surrogate. She did everything in her power to make sure everything ran as smooth as possible from start to finish. She was always checking in on me to see if I needed anything and to see how I was doing. I don’t even have enough words to describe how much Love she has both for her surrogates as well as the Intended parents. She always went above and beyond the expectations. Thank you from the bottom of my heart for being the sweetest most loving human.…
Our experience with Hatch and Dr. Michelle Evans was extremely disappointing. After waiting over two years, we ultimately ended up without a baby and incurred significant financial loss. Our journey began in 2023, and it wasn't until August of last year that we secured a surrogate despite persistent follow-up and persuasion. When our surrogate finally had a transfer, Dr. Evans, her primary doctor, was consistently unavailable. She underwent two transfers, both of which failed to result in pregnancy. Dr. Evans incorrectly attributed these failures to the embryos, neglecting to consider her own lack of proper follow-up and the fact that she did not perform the transfers herself—no hysteroscopy was done, despite the lining of the uterus needing to be at least 10, which was not the case. Meanwhile, the other surrogate for our sibling journey became pregnant at a different clinic, which demonstrated a thorough process involving the embryologist and proper uterine lining assessment of 10.6. After waiting from 2023 to 2026 with no results, we switched to another agency by God's grace. Within four months, our other surrogate became pregnant using the same embryos created at PFCLA. Our experience with PFCLA was equally horrible. Communication was poor, and every time, the coordinator changed. Despite paying substantial fees, I had to follow up constantly. I would strongly advise others against choosing PFCLA, especially Hatch. My husband's experience was particularly frustrating—he was called to provide a specimen, flew across the country for his appointment, endured hours of waiting, faced poor attitude, and missed his flight. If you are willing to wait years and rely on Hatch and PFCLA, you can proceed, but there are other agencies that deliver better outcomes and professionalism.…
My partner and I were intended parents, now actual parents with the birth of our beautiful baby boy. We matched with an amazing surrogate, and appreciated all the help and ease of communication during the entire process -- from matching to the actual surrogacy journey. Mae provided us with a good amount of info and covered what to expect so during delivery day we felt ready. The "peace of mind" was definitely there for us and something we found very valuable. The program takes a huge weight off our shoulders as we were able to better plan for our future. The Hatch team was always kind, understanding, and professional throughout. Thank you!…
Lexi was my case worker during my surrogacy journey, she has been the best throughout my journey. She's always timely with her responses and resolved any issue I had fast. I had an issue with my transfer of care and Lexi was able to find a new center for me right away that was able to take me in the same week for an appointment. She made the surrogacy easy, and I really enjoyed having her on my care team. Thank you Lexi for everything!
I just finish my first surrogacy journey with hatch and I can’t express how thankful I am for all the ladies who helped me and made this the most incredible and light process. Big shoutout to my case manager Ashely DeMik for always being on top on everything and guiding me on every step. Thanks to Ali, Kate and all the amazing ladies who make Hatch the best surrogacy agency ❤️
Stephanie at the Fertility Agency, which then merged into Hatch was fantastic! Stephanie always responded to all enquires instantly, and always went above and beyond for us! She made the whole journey enjoyable and ensured no problems arose! We now have our beautiful 6 month old son 💕If we were ever fortunate enough to go on this journey again, we would definatley go with Stephanie again! Highly recomended!
I would highly recommend Mae Ziska as a case manager. She has been absolutely brilliant throughout our journey; caring, responsive, professional and genuinely supportive. We are grateful for everything she has done for us.
I just finished up my first surrogacy journey in may. After waiting 14 years I finally applied and I couldn’t be happier! It was the best experience seeing the IP’s hold their baby for the first time ♥️ i seriously couldn’t have been matched with anyone better! I was very lucky to have my case manager Mae every step of the way! She answered any questions or concerns I had promptly even if it was late at night 😅
I am so glad I chose Hatch for my first surrogacy journey. My only regret is that I didn’t do it sooner, so that I could do it again. I appreciate that everyone I spoke with was/is also a surrogate. It felt good knowing they had been in my shoes, could relate and easily answer my questions. My case manager, Jen G., was amazing. I could email or text her at anytime and she was always quick to respond. She made me feel fully supported and comfortable. I would 100% recommend Hatch to anyone looking for a reliable surrogacy agency.…
The team were amazing, guiding us throughout every step of our journey. Ashley was brilliant! Always kind and had all the information we needed.
As a 6th time donor, 2 being with Hatch - I can absolutely say this company is wonderful to work with, very thorough, and I loved my coordinator Michela. She truly responded so quickly to any of my questions, helping with concerns, and providing great guidance during the journey. I had a tremendous experience my first time donating with Hatch so I am now comparing the cycles, with the second one still being successful but not quite as amazing. With my first donation from applying all the way to retrieval was about 9 months. From that retrieval to my second was an entire 12 months. A full calendar year it took to donate again even though I had passed all the exams and qualifications the first time, because so much time had lapsed (at no fault of mine since I was ready to donate again right away) I had to do many of the requirements again. It did feel like I was a brand new donor again. This can weigh on you a bit since your health is so scrutinized while you wait for your donation that I had to be on my A game the entire year to keep my body in optimal condition for the retrieval and to make sure I stay within the rules that Hatch requires. The clinic I had the first time for my retrieval was different than my last cycle with my last being at PCFLA Westwood. This clinic was also not my favorite compared to their other clinic. The wait times were very long for appointments, and some of the staff felt a bit cold. However, Dr. D and Sara were absolutely incredible. I’ve never met a doctor so directly involved in their patients care. I felt she really had empathy for donors. This last cycle was still, as I mentioned, wonderful and if I didn’t have such a stellar experience the first time with Hatch I would be raving about this one I’m sure.…
This is a long review, intentionally — when we started this journey, detailed experiences from real families were the most valuable resource we had. We hope this helps future intended parents evaluating Hatch Fertility. Our experience with Hatch was exceptional. We worked with them for fertility treatment, egg donation, and surrogacy, and throughout the entire journey we felt supported, informed, and genuinely cared for. Dr. Vicken Sahakian was professional, knowledgeable, and transparent — particularly about the risks of our decision to pursue twins. He initially recommended two singleton journeys, but once we committed to twins, he fully supported us and guided us thoughtfully through the process. We had a successful transfer of two embryos (one from each of our sperm samples) and needed only one egg retrieval. His calm, empowering approach made a huge difference. The clinic is modern and well organized, but what made it truly extraordinary was the Egg Donation and Surrogacy team. A very special thank you to Ashley DeMik, our surrogacy case manager. Having been a surrogate herself, Ashley brought deep empathy alongside professionalism. She guided us on building a meaningful relationship with our surrogate and was present during every critical moment — including supporting us from 11 PM to 4:30 AM during our delivery in another state, coordinating with the hospital and keeping us informed throughout. Unforgettable. We also want to recognize Greg, Hatch’s CFO, who helped us structure the “Peace of Mind” financial plan — clearly explaining the benefits of integrated services and providing greater financial predictability throughout the journey. For timeline context: we signed in September 2023, found our donor in March 2024, had embryos ready by August 2024, matched with our surrogate in March 2025, transferred in September 2025, and welcomed our twin boys at 34 weeks in April 2026. Two pieces of advice for future intended parents: join the surrogate waitlist as early as possible (ours was ~18 months), and give the egg donor selection the time it deserves — it’s a deeply personal process. Our boys spent a short time in the NICU, which is common for premature twins — both are doing wonderfully today. We wholeheartedly recommend Dr. Sahakian, Ashley, Greg, and the entire Hatch team. We’d also be happy to speak with anyone considering this path and Hatch.…
I had an amazing experience with Hatch. One thing that truly stood out to me was that their specialists have prior knowledge and experience with surrogacy. That made such a big difference throughout my journey and with all the questions that came along the way. Having someone who genuinely understood the process made me feel supported instead of left in the dark. Kate was exceptional throughout the entire experience. She was always responsive, respectful, compassionate, and incredibly knowledgeable. No matter what questions or concerns I had, she was always there to guide me and make sure I felt comfortable and informed. What meant the most to me was how consistently she checked in and stayed connected with me, not only during the process but even months afterward. Her level of care and dedication truly made me feel valued and supported every step of the way. I would highly recommend Kate to anyone going through this journey. Thank you, Hatch, for always respecting my wishes, advocating for me, and making me feel supported before, during, and after the process. It is clear that you truly value your surrogates and the important role they play in helping families grow. -Anny…
I had such a wonderful experience working with Amanda. From the very beginning, she was kind, supportive, and always there whenever I needed anything. No matter the time of day, she answered all of my questions quickly and made sure I felt comfortable, informed, and cared for throughout the entire journey. Amanda was so personal and attentive. She truly made me feel like I was her only surrogate. I’m very grateful for her support!
My husband and I recently welcomed our son via Hatch's Piece of Mind program earlier this year. What we valued about the plan is that the agency was all inclusive - taking us from the egg donation process to surrogacy all the way to birth and gave us the room to keep trying if parts of the process were unsuccessful. Though there were some bumps along the way which delayed the process, we are overall satisfied with our experience and recommend the agency. We especially were impressed by the customer service and are fond and grateful for those wonderful case managers (many former surrogates) who guided us along the way - calling out Kylie, Charlena and Mandi in particular. Thank you Hatch! We are so appreciative and are overjoyed new dads.…
As intended parents who recently completed our family with the help of Hatch, we can confidently say that we could not have picked a better agency. Surrogacy is a long and complicated process with many moving parts and the Hatch team helped us to navigate it almost seamlessly. From our introduction to the process with Edvin, to our matching experience with Kylie, and our many months working with our lovely case manager, Ashley, we felt taken care of. One of our greatest concerns as IPs was to find the right surrogate for us and Hatch could not have done a better job with that. If you’re looking for an agency that will take your questions and worries seriously, look no further than Hatch.…
Hatch is truly a gem in the world of surrogacy agencies! They are always transparent, responsive, and help ease any concerns or problems that come up. I am on my second journey with Hatch and came back because of the amazing experience I had on my first journey! They put effort into finding you the right match and making sure you are comfortable and informed about the entire process. They are so thorough and I have just nothing but amazing things to say about my case manager! I am grateful to have found Hatch as I began looking into surrogacy a few years ago.…
I finished my surrogacy in July and cannot recommend Hatch enough to someone who wants to be a surrogate! They facilitate everything for you and make the process as easy as possible. My case manager, Amanda T. went above and beyond in helping me feel cared for and comfortable through the whole process. If I ever do another surrogacy, I will definitely be going with Hatch again!
I had a wonderful experience from contact call to discharge. Everyone long the way make a lasting impression. Although my delivery wasn't ideal, the process was easy and understandable.
6wk pp from my first surrogacy journey… Hatch has been amazing from the start. Lots of support and education through the process. Mandi has been right there each step of the way, helping and guiding me as well as checking on me nonstop to ensure my wellness. She sent me massage almost daily when I was in the hospital and after. I would recommend Hatch to anyone.
I loved working with hatch! I have donated three times now and that speaks for itself. The company is amazing, straight forward and EXTREMELY responsive! Michela, my cycle coordinator always went above and beyond for me. I will recommend them every chance I get and forever be grateful my experience got to be with this amazing agency!
I had a really positive experience with Hatch Egg Donation & surrogacy. From the very beginning, the team was professional, extremely supportive, and always available to answer any questions I had. They made the entire process feel smooth and well organized, which helped ease any nerves I had going into it. I also want to specifically mention Michela, who played a very important role in my experience. She was incredibly supportive, attentive, and made me feel comfortable every step of the way. Having someone like her there truly made a difference for me, I could always count on her & I loved that! I truly appreciated how respectful and caring everyone was throughout the process. I always felt informed and supported, and I’m really grateful I chose Hatch. I would definitely recommend them to anyone considering Hatch.…
We're back for our second journey with Hatch, and one name is the reason: Amanda. Working as our case coordinator, Amanda, was/is an absolute ninja — the kind of professional who is five steps ahead at all times, catches every detail before it becomes an issue, and still manages to make you feel truly seen in what is one of the most emotional experiences of your life. High IQ, high EQ, and total competence in every interaction. She's the rare person who can read a room, answer a hard question, solve a logistical problem, and offer genuine reassurance — sometimes all in the same conversation. Surrogacy involves a lot of moving pieces. Legal, medical, financial, emotional — it can feel overwhelming. Amanda made it feel manageable. She was always reachable, always prepared, and always human about it. Hatch as an agency is great overall. But what keeps us coming back is the people. If your experience includes Amanda (or any on her team she's coaching) as your coordinator, consider yourself very lucky. We did — and we do.…
I'm an intended parent matched with an incredible surrogate. We are now in the final weeks before our baby arrives. Our case manager, Lexi Duncan at Hatch, has been instrumental in making this journey smooth! Her prompt, clear, and thoughtful communication is amazing as she coordinated between us, the surrogate, attorneys, and clinics. She was consistently available for our many many questions and concerns, and truly helped make the experience far less stressful and overwhelming. After speaking with our surrogate, it's also clear that Lexi is just as (or even more) supportive and attentive with our surrogate, which gave us a lot of confidence and peace of mind knowing that we are in good hands!…
I had such a wonderful experience with Hatch Fertility . From the very beginning, I felt truly cared for, supported, and guided every step of the way. Everything was handled with so much professionalism, and compared to other places where I had my first donation, this experience felt much more personal, organized, and reassuring. A very special thank you to Michela for being so kind, attentive, and supportive throughout the entire process. She truly made me feel comfortable and cared for at all times. Highly recommend!…
I cannot say enough amazing things about my case manager, Amanda, at Hatch Fertility. From the very beginning of my journey, she has been nothing short of incredible. Surrogacy can feel overwhelming at times, but Amanda made every step feel manageable, supported, and even exciting. What truly sets her apart is her genuine care and dedication. She always took the time to answer my questions thoroughly, check in on how I was feeling, and make sure I felt confident and informed throughout the entire process. I never once felt like just another case — Amanda treated me like a person whose experience truly mattered. Her professionalism, organization, and responsiveness were outstanding. Whether it was coordinating appointments, explaining the next steps, or helping navigate the emotional aspects of the journey, she handled everything with patience and expertise. I always felt like I had someone in my corner advocating for me. Thanks to Amanda’s support, my surrogacy experience has been positive, empowering, and incredibly meaningful. If you’re working with Hatch Fertility, you are in excellent hands. I am beyond grateful for everything she has done and would highly recommend this program — and especially Amanda — to anyone considering surrogacy. Thank you, Amanda, for making such a life-changing journey feel so supported and special. And thank you for all my special little gifts!!!…
Stephanie was amazing during our first journey, and has continued to be amazing for our second journey. She is thoughtful, attentive and genuinely interested in us. We couldn't recommend her more!
I am almost finishing my first surrogacy journey and it has been amazing. My coordinator Stephanie has been amazing. So blessed to have been paired with her. She has made this journey easy for me. From the start making sure I was paired with a good couple. From answering all my questions, making sure everything accommodates for me. If I ever had a doubt she answers immediately. She makes me feel heard and cared for. I am so thankful for a beautiful first experience with Hatch and also for having Stephanie by my side.…
I had the pleasure of working with Mrs.Stephanie Provo during my first surrogate journey. From the very beginning, she was incredibly helpful, kind, and supportive. She always made me feel important, heard, and valued throughout the entire process, which meant so much to me. Her compassion and dedication truly stood out, and she made what could have been a stressful experience feel smooth and positive. I would absolutely recommend her to anyone considering becoming a surrogate because she genuinely cares about the people she works with and provides outstanding support every step of the way. 💛…
I am in the beginning process of my 4th surrogacy journey this year. Amanda was my case manager during my last journey and she was absolutely AMAZING!! She was always available to answer any questions or concerns, very supporting, understanding and knowledgeable. She always made me feel heard and understood. She made the journey so easy. I was hoping that this time around she would’ve been my case manager again because she was THAT amazing and personable. Although, we won’t be working together again this time, I’m looking forward to working with my new case manager (Ashley) and starting a new journey. Even though Amanda and I aren’t working together this journey, I still feel like I could reach out or confine in her if ever needed. I am truly blessed to have been able to work with her ❤️…
Hatch started our family, and we are beyond words. Thank you, Greg Wiles—you made it possible for us to have our first son. We are incredibly grateful and lucky to have shared this journey with Hatch. Being paired with Kate meant we were perfectly taken care of from beginning to end. She put her entire heart into her communication and coordination, making us feel completely safe navigating this for the first time. Kate, thank you from the bottom of our hearts—you truly saved our sanity! Evan and I are so lucky to have had you both. Thanks to you and Greg, you’ve brought so much love and so many smiles to our parents, family, and friends. I almost never write reviews, but you guys deserve every bit of this praise. Going through Hatch for our firstborn felt like having a close, supportive friend walk you through every step of the way. Kate, I'm not crying you are crying lol If you are someone scrolling through reviews looking for a sign that Hatch is the agency to go with: this is it…
My experience through Hatch was nothing short of amazing. Making the decision to become a surrogate felt easy, but going through all the steps and processing information can feel like a lot so having the supportive individuals and information readily available just provided so much peace of mind! My case manager would answer all my questions with honest and thorough communication. 10 out of 10 would recommend to anyone interested in becoming a surrogate or doing egg donation! 💜
We teamed up with Hatch to find our egg donor and as our surrogacy agency, and they were fantastic from start to finish. For our surrogacy journey, we worked with Lexi Duncan, and we couldn’t say enough good things about her. Of course, any journey like this has its ups and downs, but Lexi was our constant support and guide. We truly valued her experience, knowledge, incredibly caring and positive attitude, and how attentive and available she was. Thank you Lexi and Hatch!
HATCH IS AMAZING! I completed my first journey with Hatch in 2024 and am currently working with them for my second journey. Everyone at Hatch has been wonderful throught the entire process. Kate is the BEST! She is always available when I need her. She is knowledgeable, understanding, and all together the perfect person for the job. I specifically requested her for my second journey because my experience with her during the first one was perfect. If you're thinking about surrogacy, Hatch is the way to go.…
Hatch helped us made our dream into reality and welcomed a beautiful and healthy baby into our lives. We would especially like to thank our case manager Amanda. Throughout the entire journey she was always there for us no matter how big or small the issue. Her professionalism, warmth and constant support made such a difference.
As a first-time surrogate, my experience with Hatch was overall very positive. The process in the beginning felt a little slow, and I did have to follow up a few times to move things along. There were some staffing changes happening at the time, and once that settled, everything progressed smoothly and quickly — especially from matching through medical clearance. I absolutely loved working with the clinic, PFCLA, and specifically Dr. Sahakian. He is very direct and not “warm and fuzzy,” which I personally appreciate — I like clear, honest communication. My husband and I both work in healthcare, so we’re naturally critical, and the professionalism and efficiency at PFCLA really stood out. Travel coordination and communication were seamless. Our case manager at Hatch, Mandi, has been amazing. We did have a brief communication/personality mismatch with our first coordinator — she was very kind and didn’t do anything wrong — but Hatch handled it professionally, respectfully, and efficiently. I really value how situations are handled, and Hatch exceeded expectations. The support along the way was great! from group meetings and individual check-ins to texts and calls whenever needed. The support kits and thoughtful gifts along the way were also a lovely touch. I can’t speak from the intended parents’ side, but from what I’ve seen, they seem very happy as well. Overall, I felt respected, supported, and well cared for throughout my surrogacy journey. If I qualified to do another journey, I would absolutely choose Hatch again.…
I just did my first surrogacy with Hatch and it was a wonderful experience! My case manager Amanda was amazing and supportive throughout the entire process; Checking in on me weekly and answering all my questions and concerns about the process since it was my first time! I’m definitely ready to do another surrogacy with Hatch and work with their team again! Thank you Hatch for this opportunity and experience! <3
I am so honored to have really great experience with Hatch . I have been with hatch since 2022 . I have completed 2 baby journeys and one future journey now 2026 . Hatch is the new family add on to my life. I have and will have forever my Case Managers Amanda Poston and Amanda Thompson . Cant wait for what the future holds Best Surrogacy Agency yet .
I have loved working with Hatch. My journey as a first time surrogate was amazing! I really loved working with Amanda Thompson as my cm. She was always very prompt wth responding to my texts, emails and phone calls. And issue had her full attention and support. I highly recommend anyone thinking about surrogacy joining Hatch.
I just completed my first surrogacy journey with Hatch, and I couldn’t be more grateful. I was paired with Kate, who guided me through every step of the process. It felt intimidating at first, but she was always there to answer my questions — and truly made me feel like no question was ever a bad one. I also loved how carefully Hatch matches surrogates with intended parents. Kate really listened to what mattered to me and connected me with the most wonderful couple. I feel incredibly blessed to have shared this experience with such amazing people. Thank you, Hatch! I already can’t wait to start another journey with you all.…
I completed my first surrogacy journey in November of 2025 with Hatch and I honestly can say that I could not even imagine working with any other agencies. Hatch was amazing from the very first day that I applied, everyone who I have spoken with or worked directly with has been extremely helpful, respectful, and supportive. Once I had fully started my journey anytime there was a slight hiccup or a random question I instantly felt supported and felt like I was apart of this great family. My case manager Kate especially went above and beyond with being there every step of the way, I never felt alone. I loved it so much that I went from wanting to complete only one journey to being over the moon excited to start a second journey with Hatch!…
⭐️⭐️⭐️⭐️⭐️ This is my second time donating with Hatch Agency, out of the three times I’ve donated overall, and I can confidently say I love working with Hatch Agency. Their professionalism and the smooth, well-organized process at every stage make each transition of the egg donation journey feel seamless and stress-free. Michela has been absolutely wonderful to work with—responsive, compassionate, and extremely knowledgeable. She communicates clearly, stays on top of every detail, and truly makes you feel supported throughout the entire process. She is a perfect reflection of the high standards Hatch Agency maintains. I’m very grateful for my experience and would highly recommend Hatch Agency and Michela to anyone considering egg donation 🤍😀…
I am currently in my second surrogacy journey with Hatch, and that alone says so much about my experience with them. Choosing to work with the same agency again was an easy decision. From the beginning, Hatch has been professional, organized, and supportive. Communication has always been clear and timely and I’ve felt respected and valued every step of the way. Not just as a surrogate, but as a person with a family and real life responsibilities. Their team does an excellent job of walking you through each phase of the process. That answer questions thoroughly and advocate for both surrogates and intended parents. I’ve always felt informed, prepared and supported. Especially during the more emotional or complex moments of the journey. Surrogacy is a big commitment and having an agency you can truly trust makes all the difference. I’m incredibly grateful for my experience with Hatch and would confidently recommend them to anyone considering surrogacy.…
It was a great experience with hatch. We got really lucky with a very lovely surrogate who was attentive, informative and frankly the best. Hatch was great with communication and helped answer most questions. Our Hatch coordinator Ashley, our match coordinator Kylie and team were amazing and we are very grateful. Thanks
I just want to say thank you thank you so much for this amazing experience.Got matched with the most amazing family ever who truly filled my heart in ways a could have never imagined ,I can truly say this has been the best experience of my life 🙏🏻!!!
We're so grateful to Hatch for their role in growing our family. From start to finish, they've been thoughtful, friendly, and empathetic to unique circumstances of our journey. We cannot thank the Hatch team enough and recommend them warmly for any family considering working with a surrogacy agency.
When you begin the journey of parenthood through surrogacy, you’re often emotionally drained and uncertain about what lies ahead. We were no exception. After doing our research and hearing both inspiring and worrying stories, we chose Hatch—and it turned out to be one of the best decisions we’ve ever made. We’re now blessed with a beautiful baby, and we can’t thank the Hatch team enough for their support, empathy, and professionalism. What impressed us most was how genuinely they cared. They held our hands through every step with patience and dedication, making what could have been a long and stressful process feel seamless and reassuring. Another great aspect is that Hatch only collaborate with highly competent teams with proven credentials. Every team member we interacted with was outstanding. We mostly worked with Kylie and Ashley; they were simply phenomenal and exemplified a genuine desire to help others. The team at Hatch is not only highly organized and professional but also truly passionate about helping families. We chose the Peace of Mind program, and it lived up to its name—we were matched with an amazing surrogate and her wonderful family who brought our baby into the world safely and with love. We’re deeply grateful to Hatch for helping make our dream come true. We wholeheartedly recommend them to anyone considering surrogacy—they truly make the journey special and meaningful.…
Ive always wanted to be a surrogate! My parents struggled with infertility for over a decade before finally having me. I ended up the first GIFT baby born in Houston in 1991 and the second in the state of Texas. Growing up knowing how much I was wanted and loved made the idea of helping another family experience that same joy incredibly meaningful to me. Hatch was nothing short of amazing and im so grateful life lead me here. My first meeting was with Sho, and I’ll never forget how genuine she was. She didn’t just want to see if I could be a surrogate. She wanted to be sure I was emotionally and physically ready, and that I was supported. It felt personal and caring and I knew right away it just felt right. My case manager, Amanda, was incredible as well. She guided me through every step, answered every question, and made sure I always felt safe. I was matched with the most wonderful intended parents!! Truly the perfect match. We built a close bond throughout the journey, and they became like family to us. They attended several milestone appointments, and we share such a beautiful connection. The day I delivered was one of the most emotional and beautiful moments of my life other than the birth of my own babies lol. Watching them become parents right infront of me!? Seeing how naturally and instantly they stepped into that role...was indescribable. I still get updates, and seeing their happiness continues to remind me why I chose to do this. I can honestly say this changed my life. I felt cared about as a person and it made the entire experience truly special. If you’re considering becoming a surrogate, I can’t recommend them enough. Planning a 2nd journey soon!!! This gave me the opportunity to give back to another family and its something I’ll carry with me forever<3…
I was a surrogate with Hatch and not only did they stay by my side after I matched with my intended parent and answer any and all questions I had, but they helped me navigate everything previous to matching. The entire team really made the whole process so smooth! I cannot wait to do another surrogacy with them and would highly recommend them to anyone considering surrogacy, either as a surrogate or intended parent!
We had an amazing experience with Hatch! Shelby was always responsive and helpful - it was a long journey that required a lot of guidance but worth it for our new bundle of joy. They found us an amazing surrogate that was a perfect match for us that will be a life-long friend. Highly recommend going through a thorough and well established agency like this - it’s a complex journey that Hatch made a smooth as possible.
I have nothing but positive things to say about Hatch Fertility! I have almost completed two journeys with them as a surrogate and have felt appreciated, supported, and welcomed throughout the entire process (both times!). Everything fell into place seamlessly and stress-free and I couldn't have asked for better interactions with the staff that work at Hatch. They are compassionate, detail-oriented, and caring to all parties involved in the process. Thank you, Hatch! :)
I have nothing but good things to say about Hatch! I discovered them 2 years ago when I was looking into my first surrogacy journey. My first one went AMAZING and now I am currently on surrogacy journey #2 with them. I have had the best experience!! They truly make you feel cherished and supported throughout the whole surrogacy journey. ♥️
All of the staff that I have worked with is wonderful.
Hatch Fertility – Egg Donation & Surrogacy truly cares about both the intended parents and the surrogates, making sure everyone feels respected and valued. Their experience and expertise gave us so much confidence throughout the process. They connected us with the right resources, doctors, and legal experts so we always felt secure. As a 2x surrogate, I can honestly say they made me feel appreciated, respected, and supported every step of the way. I’m so glad I chose to do this with Hatch. Best decision ever!…
I had the privilege of being an egg donor with Hatch not once, but twice, and I cannot recommend them highly enough. From start to finish, both experiences were smooth, supportive, and incredibly well-coordinated. The coordinators were phenomenal- always quick to respond, proactive about keeping me in the loop, and flexible with scheduling when life threw little curveballs. I never once felt left in the dark or like I was just another number. Instead, I felt valued, respected, and cared for throughout the entire process. What truly stood out to me was the consistency of their professionalism and kindness across both donations. Every step of the journey was handled with compassion, efficiency, and clear communication, which made the process not only manageable but genuinely rewarding. If you’re considering becoming a donor, or using any other service they provide, I wholeheartedly encourage you to choose Hatch. They’ve created an environment of trust, support, and respect that makes all the difference. I’m so grateful for the opportunity to work with them!…
My experience with Hatch Egg Donation has been nothing short of remarkable — truly a smooth and seamless process from start to finish. From the agency representatives, to the legal team, to the medical staff at PFCLA Clinic, every step was handled with care, professionalism, and genuine kindness. The PFCLA clinic itself is absolutely beautiful and clean — even my retrieval companion commented on how impressive it was. Each Hatch representative I interacted with was friendly, supportive, and a true pleasure to work with. Vanessa, my initial onboarding contact, was welcoming and informative; Kristine thoughtfully reached out to notify me of a match with intended parents; and both Sandy and Alex Maron — my attentive and incredibly sweet coordinator — ensured I felt guided and cared for at every step. The thoughtful gifts mailed by Sandy and Alex were such a beautiful surprise, and I deeply appreciated their sincerity and effort in making this journey special 🤍 The first egg donation company I worked with was such a long process — it took almost nine months to complete my first cycle. Thankfully, my experience with Hatch was entirely different. They never wasted time, and the timing and speed of each step worked so well with my busy schedule. This efficiency and collaborative effort of the entire team was truly appreciated. This second cycle with Hatch has been incomparable to my first cycle with another agency — the difference in professionalism, compassion, and attention to detail is truly outstanding. I am already looking forward to my 2nd cycle with Hatch, and even a 3rd if my schedule allows. I feel truly grateful for the opportunity to continue blessing many more families through their incredible program. For any and all cycles, I hope Alex continues to be my go-to coordinator ⭐️⭐️⭐️⭐️⭐️ — her excellent attentiveness to my questions, concerns, and guidance throughout the process via text and email has been nothing short of amazing! 🕊️ - Love, T.NR…
Hatch delivered on the promises made with their Peace of Mind Programme. I started the journey with them in 2022 and in April this year (2025) my darling little girl was born. She's perfect in every way and now at 4-months old I can't imagine my life without her. Its a long journey full of ups and downs but the team at Hatch and PFCLA were there to guide me through at each stage and on hand to help when things didn't go as I had hoped. I was matched with the most amazing surrogate who will remain part of my family for the rest of our lives. If you are thinking about becoming a parent through egg donation and/or surrogacy in the USA, my daughter, my family, is living proof you can't do any better than Hatch.…
I had an amazing experience with Hatch! Everyone was super helpful and always checking in to make sure I was ok and/or had questions. I love that with Hatch, they help couples with different sexuality preferences. This was really important to me as I feel every one person who desires to have a family with another loved, should have that choice. And it feel relatively available - and have that be a positive experience.
Hatch is amazing, everyone is so supportive and kind. I had a great experience and i definitely recommend this agency no matter what type of journey you are going through. Michela V is amazing to work with!
Hatch has been nothing short of amazing! The journey is long, but well worth it with Hatch. I would highly, highly recommend their true “all-inclusive” package. The team truly cares about you every step of the way. They have awesome and quick communication too.
We cannot be more grateful for everything Hatch has done. Our journey was with complications (first fertilisation was unsuccessful, first transfer was unsuccessful) but Hatch was always there to support us and after many worries and stress we have a beautiful baby boy. He is the most precious thing for us
To the Hatch Team, From the bottom of my heart—thank you. I truly couldn't be happier with my decision to donate with Hatch. This entire experience has been nothing short of incredible. From day one, every single person I interacted with made me feel seen, supported, and valued. The professionalism, warmth, and care I received at every step blew me away. You’ve set a new standard for what it means to be both organized and deeply human in such an intimate and important journey. You all are experts at what you do, I'm genuinely so impressed with the company and everyone who was a part of this experience. I was so touched to receive the beautiful care package. A huge, heartfelt thank you to Michela—my go-to for everything. Your kindness and attentiveness made all the difference. And Caren, thank you for making the logistics seamless. You both were such grounding presences throughout the process. To the doctor and nursing staff at Pacific Fertility Clinic—thank you for your exceptional care. I felt completely safe and supported in your hands. I’ve never experienced anything quite like this, and I will always look back on it with gratitude and pride. Thank you again for everything. I’m so honored to have been a part of this. Please share this with the team. I want to say thank you to everyone. Your work is so meaningful to people, and you are changing lives!…
I shared my experience on Facebook to inform others that mental illness is a disqualifying factor, even for those in recovery or without any major behavioral incidents. I received a reply and was told my disqualification was actually due to the need to discontinue medication. However, I am not on any medication, so that reasoning didn’t apply. The company followed up again and I was then told I was still disqualified but this time for not taking medication (medication I don’t require in the first place.) A little confusing but that’s alright! For context, ongoing therapy over many years can be highly effective and BPD is on a spectrum and has many different subtypes. The purpose of my original comment of being denied was solely to share my experience so others in similar situations are aware before applying. No harm! There was nothing else said. Additionally, I noticed that my comment was deleted. Because of this, and the inconsistent and contradictory responses, I personally would not feel confident in trusting this company. It didn’t feel very compassionate. Just something to keep in mind for anyone considering applying. Have a nice day!…
Hatch was wonderful to work with, I was a donor for them for one round and they made the whole experience easy and enjoyable. Everyone was so nice, and made it a comfortable experience.
⭐ I wish I could give 10 STARS to Hatch Surrogacy! My experience has been wonderful. Their staff is very knowledgeable. They have personal experience as surrogates, they're professional and efficient. Above all they're KIND and patient. I chose to work with Hatch as a first time gestational carrier. I had done a ton of research and spoken with several agencies, but Hatch rose to the top. They have over 30 years of experience, and it shows. Sho & Janice were especially kind and helpful. They answered my many questions and made me and the intended parents feel heard and supported. Becoming a surrogate was one of the most rewarding experiences of my life. I value the lasting friendship that I have with the surro babes parents very much. Their son is happy and healthy! The entire experience has been a blessing, thank you Hatch!…
Had my first surrogacy journey with them in 2022-2023. Amanda was my coordinator and she was amazing from beginning to end. She was ALWAYS there to answer my questions no matter what time it was. This agency remained communicative throughout my entire process which was more than a year from when we started. Delivered healthy beautiful baby girl April 2024 to some amazing parents. My IPs were amazing people and a true blessing. They’re forever grateful to me as I am forever grateful to them. I will be going back next summer for my next journey with them. ❤️…
Hade en fantastisk resa med stöd av Hatch. Detta var vår andra resa efter en lång och turbulent första tur med en annan agentur. Kände fantastiskt och kontinuerligt stöd. Stabilt och förutsägbart finansiellt sett och en fantastisk person vi fick nöjet att arbeta med. Vår case manager Kate gjorde alltid allt hon kunde och mer därtill för att vara behjälplig.
Hatch was an amazing company to work with. They made sure I was always put first and taken care of. I always felt heard and important .
I worked with this team for a surrogacy journey in 2023-2024 and has a great experience. Quite hands on team, even if there is nothing specific to update about or if they know that you have had the same info from your surrogate, they still take the time to reach out and keep you up to date. Friendly, nice and respectful. We had a wonderful surrogate that we brought with us and she had nothing but positive things to say about the team from the "surrogates perspective", which was very important for us. Done having kids, but wouldn't doubt working with them again if I needed to.…
PLEASE BE AWARE ALL IN COMING SURROGATES‼️‼️‼️ This company does NOT prioritize or treat gestational carriers for the blessing they are choosing to endure! Instead they show favoritism to the IPs and continuously lie and hide their hands depriving carriers of money they are legally entitled to amongst a million other things and will make no mention or try to handle things accordingly! I am utterly disgusted at the way I have been treated and taken advantage of and not having a way out is the most depressing thing I have ever had to endure in my lifetime‼️ PLEASE FIND ANOTHER COMPANY WHO WILL VAULE YOU, YOUR TIME, AND YOUR SANITY, AND MOST IMPORTANTLY YOUR FINANCIAL SECURITY! And ALWAYS find and choose your OWN LEGAL COUNSEL this companies will give you recommendations based off people who under the table work for them and their best interest this company has blindsided me like no other!…
A Heartfelt Review of My Journey with Hatch Embarking on the journey of egg donation is a profound decision, one that carries with it an array of emotions and expectations. My experience with Hatch has been nothing short of extraordinary, and I feel compelled to share the warmth, care, and professionalism I've encountered throughout each step of the process. From the very beginning, Hatch stood out with their unwavering support and genuine concern for my well-being. Their team consistently went above and beyond to ensure I felt comfortable, informed, and valued. The personal check-ins, from the moment I was selected until days after the retrieval, made a significant difference in my experience. It was reassuring to know that there was always someone ready to listen, advise, and encourage, making the journey smoother and less daunting. What truly sets Hatch apart is their attention to detail. Each interaction was tailored to my needs, ensuring that every question was answered and every concern was addressed with patience and understanding. This level of care and consideration is why I have continued to choose them for my donations. I have worked with Alex my last 2 donations, and she has been remarkable. Constantly checking in on me to ensure I am having a smooth and enjoyable process through each step in my donation journey. She has been nothing short of amazing, and I am truly grateful for her. The impact of these experiences on my life has been profound. Being part of something much bigger than myself, contributing to the happiness and fulfillment of intended parents' dreams, has been an incredibly rewarding and humbling experience. Each donation has not only been a journey of giving but also a journey of growth and reflection. I cannot express enough gratitude towards Hatch for their love, care, and the meaningful work they do. Their dedication to both donors and intended parents is a testament to the wonderful company they are. I am proud to be associated with Hatch and to play a role in such a significant and life-changing process. To anyone considering egg donation, I wholeheartedly recommend Hatch. Their professionalism, compassion, and commitment to excellence make them a beacon of hope and support in the journey of creating families.…
I can't thank Hatch enough for guiding me through the egg donation process with care and professionalism. From the initial phone consultation to the retrieval procedure, their team provided unwavering support, ensuring I felt informed and comfortable every step of the way. Their dedication to matching donors with intended parents who align with their values and preferences is commendable. As an egg donor, I felt valued and empowered, knowing that I was making a meaningful difference in someone else's life. I highly recommend Hatch to anyone considering egg donation – they truly go above and beyond to make the journey positive and fulfilling.…
This place advertises $61,000 for idaho surrogates. I thought it may have been a misleading ad so to avoid waiting hours of my time I called them before filling out the application. The person I spoke with on the phone assured me the $61,000 is the BASE compensation. So I spent hours doing the application and then a phone interview to find out I was blatantly lied to. It’s only $45,000. Thanks for waisting my time. This should be illegal.
We are filled with joy and contentment due to the exceptional experience we had with Hatch. They delivered on their promise by finding the perfect surrogate mother for us. Throughout the entire process, Hatch provided us with guidance and support. We are immensely grateful for the happiness they have brought into our lives.
They only care about there intended parents. The could care less about there gestational carriers.
Hatch nous a accompagné dans notre fabuleuse aventure pour devenir parents. Nous sommes aujourd'hui d'heureux papas d'une petite fille. Nous sommes ravis de l'expérience que nous avons pu avoir avec cette agence. L'accompagnement et le soutien de nos coordinateurs furent de qualité. Par ailleurs, les différents délais annoncés, notamment pour la rencontre avec notre mère porteuse, furent tous respectés. C'est assez rare dans ce domaine pour le préciser. Il aura fallu patienter 18 mois entre la signature du contrat et la naissance de notre bébé. De plus, notre "surrogate" a été très bien accompagnée par sa coordinatrice. Hatch n'est pas l'agence la moins chère, mais les tarifs deviennent secondaires lorsque cette aventure permet de donner la vie à un petit bébé. C'est le prix pour être parfaitement accompagné et que votre surrogate soit parfaitement considérée. Nous recommandons vivement Hatch aux parents d'intention français ou étrangers.…
Loved our experience with Hatch!
I was very excited to donate my eggs! However, I was denied without given a reason. I have no mental illness, and great family health history and personal health. I am also a university student with good marks. I would have liked to know why I was denied, especially if it was simply a mistake in my application. I know they don't do this because they are busy, but I think it would be worth the time to let people know. It just seems sketchy when you are denied without reason (although I'm sure they had good reason to). I'm in the process of donating with another company with no issues regarding acceptance, so maybe they just have more specific and intense qualification? I don't know…
This place was such a disappointment. They really need to change the wording on the website as it is extremely misleading. When you read that they allow unlimited IVF, that is not actually at all true. They only offer that package for women who have been cleared by their doctor to have a high success rate of IVF and great AMH scores, are under the age of 35, and has been deemed by their doctor as having a high success rate with one single IVF cycle. Ummmm…….. If a woman has THAT good of a chance at IVF working the first time, why in the world would she want to pay quadruple the price at Hatch to have unlimited IVF? Also, a “guaranteed baby” as they say they offer on their website, does not include any of the pricing for your own IVF even though on their website it clearly uses words like “unlimited IVF.” I feel extremely let down and also feel tricked. I definitely want to let others know before they waste their time and emotions like I did.…
I had the pleasure of working with Hatch Egg donation and Surrogacy as an egg donor, and I couldn't be more pleased with my experience. The coordinators at Hatch are so supportive, always there when you need them, and will make sure you're well taken care of! They were able to promptly answer all of my questions and concerns, and work around my busy schedule. I believe Hatch truly has everyone's (egg donor and IP's) best intention at heart. I really appreciated all the screening processes, for both the IP's and egg donors! It really made me feel very secure in my decision to be an egg donor! I am thankful and proud to have been a part of this journey! I have no regrets on my decision, and truly wish the best for the IP's! Hatch Egg donation is a lovely agency to work with, and I would 100% recommend to anyone who is looking to be an egg donor! They will take great care of you!!…
My experience with Hatch has been incredible and amazing. Everyone I have worked with has gone above and beyond to make me feel safe and prepared. From the beginning of my journey, everyone has made be feel very comfortable. I have nothing but GREAT things to say about Hatch and everyone that was involved in this journey with me. I 100% would recommend Hatch to anyone that is in need of these services. This is truly an experience I will never forget. I hope to work with Hatch again soon!
I had a wonderful experience working with Hatch. Everyone I was in contact with treated me with care and was there to answer any questions I had throughout the process. A lot of care goes into everyone they work with and I appreciate the experience I had working with Hatch.
We worked with The Egg Donor & Surrogacy Program for two years and it was a wonderful experience! They did everything they could to make the relatively complicated process of surrogacy as simple as possible. They were always available to answer any questions and solve any problems that arose from the first time we met with them. After selecting an egg donor, they paired us with an excellent and experienced surrogate who became a great partner throughout our journey. When we unfortunately had an underwhelming first cycle and subsequent miscarriage, they guided us into making the right decisions to ensure success the second time around. The team (Shoshannah, Mykeesha and at the time Shelley) walked us through complicated legal, insurance, medical and financial decisions but everything ultimately was seamless. They went out of their way to lay out expected costs and prepare us for decisions we’d need to make during the pregnancy. We can’t thank them enough for their helping in creating our family!…
The trust, compassion, service, love and understanding that everyone at The Egg Donor and Surrogacy Program provided us to have a family of our own was incredible. The journey for anyone who has to take an alternative route to have a family and experience its joy is not an easy one. Everyone at The Egg Donor and Surrogacy Program are committed to make that journey an enjoyable and memorable one.
The staff is truly amazing. They were all so readily available, helpful, knowledgeable, and did everything possible to makes this journey so a special and memorable for me and my family. Highly recommend!
I was lucky enough to be a three-time donor with this amazing agency! Each experience, from start to completion, was wonderful. I felt truly cared for - I never felt like I was just a number or that any member of staff wasn't fully invested in me and my comfort. I was guided through each level of the process, with warmth and clarity. One of the reasons I went with this agency over several others was their very clear commitment to helping families find the missing piece to their puzzle. I'm honored to be part of their donor history!…
I was a first time surrogate here at the egg donor and surrogacy program and my first journey was absolutely amazing . Each Coordinator made me feel right at home and always had an answer to all of my questions. They were there every step of the way during my pregnancy; only one text or call away. I loved how easy they were to get in contact whenever there was a problem or if I just needed support. Shoshannah, Mykeesha and Janice were the absolute best coordinators a girl could’ve had even while going through their own journey !!! I’ve already recommended my Closest friends and their now starting their journey . I couldn’t have picked a better agency to go to . 🧡…
I was fortunate enough to be a two time Surrogate with this exceptional Agency back in 2014 and 2015. There is a distinct difference between this Agency and others. Their attention to every detail of the process is second to none! The representatives are patient, passionate, and highly informative. There is a pressure-free environment with honestly and transparency throughout. I have had friends who migrated to other Agencies for differing reasons. I have sadly heard complaints about others Agencies because of promises that were not fulfilled for various reasons. Inversely, feedback about this Agency has been consistently glowing and amazing, including my own personal experience. Sensibility, practicality, and ability to predict the needs of clients matters with a program of this highly sensitive nature. This program excels in every measurable capacity. This Agency Cared for my family and was so thoughtful toward me while my coordinator and I navigated each step of this process. I consistently felt like a priority. The circle of support that I received is something that I look back on quite fondly. Thank you does not fully express the level of gratitude that I have. You have changed my life forever for the better. Bless each and every one of your staff.…
I was a donor for this agency, and I saw the inner-workings of two other agencies along the west coast. I have to tell you this agency is BY FAR the most ethical, caring, and empathetic to its donors! Every step of my journey I had a cycle coordinator, on call nurses, and a whole team of people (for me an awesome team of women!) I could call on if I needed literally anything. IF YOU ARE INTENDED PARENTS, women and couples looking to start your journey to parenthood, please consider this agency, I am a highly experienced egg donor and let me tell you the way agencies treat their donors is everything, and sadly differs greatly, most dont treat us very well, the other two agencies I saw treated their donors like bread machines, it was awful. This place treats every individual donor angel like their own flesh and blood. Whether you're a donor or a intended parent, the second you walk through the doors your family! I know I've gone on and on a bit here, but I really do consider my team my family now (shout out to Vanessa and Alex!!❤❤❤) and I can't rave enough! Well wishes to all those starting the journey, and trust me when I say....this is where you want to be!!…
My experience with the program was wonderful. The staff were so caring and considerate of all my needs. I never had to worry about the paper work, they were very professional. always quick in responding to any questions I had. Always had a positive attitude . I highly recommend them as I too was recommended by two former clients of theirs .
As a surrogate, I could not recommend this agency more! Everyone at the agency is extremely supportive from beginning to end. I just finished my first journey as a surrogate and can't wait to do it again!
The staff are friendly and easy to work with. They go above and beyond for all of their families. Anytime I’ve had a question they are sure to get back with you ASAP. Overall I’ve had an amazing experience with them and have been working with them since 2016.
I was lucky enough to be a gestational carrier with the Surrogacy Program and cannot recommend them enough. After extensive research to find the best place, I was instantly comfortable and confident in EDSP and their staff. My journey was about a year and a half long with them and during the entire, tedious, thorough process I always felt supported, well cared for, and never doubted the experience and expertise of this incredible staff. I cannot thank them enough for helping me fulfill my ultimate "bucket list" goal of enabling another family to bring thier child into the world. I have gained family with the incredible couple I carried for and I have gained life long friends with Shoshana and the staff of EDSP. HIGHLY RECOMMEND…
I am currently a second time surrogate with The Egg Donor & Surrogacy Program. Both times around, they have all been great from day one. From the moment you fill out your application and have your first phone call, you will definitely feel the connection. I had a wonderful experience during my first surrogacy, thus why I decided to use this agency again. Both times, I have been matched with amazing Intended Parents. The staff makes me feel like family. They are on top of everything, and want to make the process easy for you. I receive texts, calls or emails often, even if it is just to check in to see how I am feeling, or if I need anything at all. Employees there have been surrogates themselves, so they understand what you as a surrogate are experiencing. Love, love , love this group of gals.…
Absolutely adore these ladies! Everyone does such a phenomenal job taking their time and answering questions. With so many seeking out these services to have a family, it’s a blessing they’re here doing what they do best :)
I have had only amazing experiences with the team at Egg Donor & Surrogacy Program. They are very prompt to answer any questions I have and they make sure they take care of any concerns I have. I’ve worked with them over the years and recommend them to anyone who is looking to donate
Getting to be a surrogate was such an exciting and beautiful journey for my family and I. The surrogacy program team made the experience so enjoyable and easy. They are there for you every step of the way and keeps you well informed during the entire process. I am so happy I was able to be apart of it!
I have had amazing experiences donating through this agency. Vanessa and everyone there have been wonderful in how they handle the process and take care of the donors. I have donated 8 times and hope to do so again.
Vanessa and the whole team have been phenomenal throughout this process! They've been so helpful in answering any questions or concerns I've had. I'm so glad I found the Egg Donor Program.
Being a three time surrogate for this company has been the greatest experience I could have every had. The staff is amazing!!! They are with you every step of the way and there to comfort you when things aren't going as predicted. They are there at all hours of the day for whatever you need. There has been plenty of times where I talk to Sho about anything and everything. I've had my great pregnancy moments and the not so great times and every one of the staff made me feel comfortable and completely supported throughout the entire time I was going through a surrogacy journey. I have made a permanent bond with everyone in the office. They are like family to me now.…
I absolutely love this agency! I just finished my first journey with this agency and it was everything I thought it would be, and more. The coordinators are very helpful, caring, and informative. They are always in tune with everything you have going on, and make sure you’re comfortable with the process. Before, during, and after your journey. I highly recommend this agency if you’re considering egg donation and surrogacy. This agency takes very good care of you and your needs! Shoutout to Shoshannah and Janice!!…
This is the best agency ever the staff is wonderful, and it was quick and painless, and I have a everlasting relationships.
I have been using this agency for around 7 years, I have completed two wonderful journeys as a surrogate and will be looking to start my third soon. I have stayed with this agency because they are caring and compassionate with everyone involved in the process. They made the journeys super easy and comfortable, they genuinely care about their clients and it shows. I would recommend them to anyone who is interested in the process of creating families, on either side. Love the agency and all the people that work there!!!!…
This agency goes above and beyond for all of their surrogates and intended parents! If you’re looking for a caring and reputable agency to help you build your family, look no farther!! As a surrogate, I have always felt supported and have always gotten requests & questions answered promptly. They make the whole process smooth and seamless. The whole team at EDSP is phenomenal and you’ll realize that the minute you speak to any of them.
This is an amazing program, from a surrogates standpoint. Always going above and beyond to make sure your journey goes as smooth as possible. Staff is very friendly and always there for you. I refer them every chance I get!
Beautiful, high quality donors. We really liked that they work closely with doctors at a top clinic to make sure their donors are healthy and actually great candidates. The team is AMAZING. They clearly cared a lot about giving us a smooth, successful journey. We talked to MANY agencies and were shocked how many less than reputable folks there are in this space. We were referred to this agency by our ivf doctor and knew from the first interaction that they were different from the others we had spoken to.…
Shelly smith it is an amazing woman. They are carrying, reliable, and amazing people. Highly recommend
First-hand experiences from intended parents and surrogates in our Facebook group.
Visit Facebook groupLove Hatch, I did 2 journeys with them and my coordinator was amazing, she was always there for whatever I needed or had questions about and they were very transparent and upfront with me!
3rd journey and first with hatch. I'm waiting im still in early stages have started meds or a transfer yet but so far my coordinator has been amazing not feeling like a number at all. I get a message or a call back within the day or even hours. And all steps with others before this have been great
Currently in my third journey (second with hatch) and they are absolutely amazing. I have not one concern or complaint. They are so caring, understanding and compassionate. I did my first journey with a different agency and it was like night and day!
I ignored the negative reviews and took a chance, but unfortunately had a bad experience with them after having amazing experiences with another agency. They lacked transparency and clear communication from the beginning, telling me one thing and the intended parents something else entirely. Steps along the way weren’t handled professionally. Consequently, it ended up being incredibly stressful and a huge waste of time. What makes it even worse is that it is purportedly run by previous surrogates, yet the gestational carriers coming in are not valued.…
I had a very good experience with them. At the end I did ask a question and it never got answered. During the breastfeeding journey they are no help. Its basically a check in when the days you pumped and thats it.
- Anonymous participantJun 2026NegativeIntended Parent
Hatch Review from IPs using donor eggs and PCFLA. We are only halfway through the process with Hatch. They claim a 10 month surrogate wait and in the meantime we needed to create embryos. We picked our donor in mid February and it's June 24th today and she still hasn't started meds because Hatch AND PCFLA have dragged their feet at every step. For a quarter of a million dollars this is completely unacceptable. PCFLA can't invest in a text message notification system for your account?? Everything is done via e-mail. Hatch is unreachable by phone unless you leave a VM. I mean the sheer lack of complete incompetence between these two companies is shocking. But now we are stuck having sunk all our money and family money into this. Would not recommend.…
I just completed my journey with Hatch. I was 42 when I started the journey. 3 successful pregnancies and births (4 with my Surro babe!) They are based in Cali, but I live in Texas. Travelled to Cali twice (for medical clearance and transfer) everything else was done here. I had a great experience with Hatch.
Im working w them right now, did lining check today, and so far so good! They are great, night and day compared to another local agency I used 3x. They are very thorough, communicative, relatable (since all their employee’s seem to be prior surrogates), etc.
I’m a surrogate with them now and it has been super easy! My case worker is great. We did transfer in April and everything stuck 🍍 🫶🏻👏🏻.
I did one journey with them and I’ll be doing a second with them with the same IPs. First journey, I didn’t know surrogates could set their own compensation, so I didn’t even try. But communication was great and they were transparent! I loved each case worker I had through the different steps. Starting my second journey, they offered a base compensation of $60k for a second time surrogate. I asked for it to be at least $70k. The case worker had to get approval from the director. Got a text about 2 weeks later saying it was approved.…
Currently with Hatch and have felt like this every step of the way. I have to constantly reach out to them because they don't update me on anything until I ask. Ive sat around waiting for months for simple things. They've lost records and had to ask for them multiple times, given me a wrong information on different tests I had to do and where to do them. Ive basically had to figure most things out on my own because my coordinator has zero communication with me unless I reach out first and then suddenly its oh I was just about to text you...…
I wasted a year with Hatch and they judged me at every question or valid concern. I would definitely recommend using a different agency.
I'm with hatch right now but I was with a different agency before hatch bought them out. But I was frustrated for the same thing after the merge hatch slowed balled everything somethings cause of been done fast and they waited it out which annoyed me. But here I am almost done with my journey and I'm gonna look for someone else
I was going with hatch and the communication was awful! I had higher ups say they would reach out to me and well never did. I ended up choosing another agency after months of feeling like I was just a number to them. I get it’s a hurry and wait process but the lack of communication in itself was very off putting. I’m still waiting on they higher ups to contact me 🤪
I’m a GC with hatch. My coordinator has been there for me every second. Maybe ask for a new coordinator. They didn’t seem this way to me.
I did two journeys with Hatch but I would not recommend them. I’ve not enjoyed my coordinators and their lack of organization and/or lack of involvement. I felt very alone on my last journey with them and it was very off putting.
I am on my first journey with Hatch. I have loved every moment. Everything has been so smooth. My case worker has been so supportive and has made me feel special the entire time. I am currently 25 weeks pregnant. Please don’t let one person’s poor experience sway you, especially when it had nothing to do with the agency but with fertility clinic.
My very first journey years ago, I started with Hatch and I didn’t have a great experience. The very strict clinic dropped me immediately after my lining didn’t respond at med clearance to estradiol enough. Okay fine, but Hatch dropped me without hesitation, which seemed a little weird given there are tons of other clinics. I went on to do 3 journeys. So it was a them problem. Not a me problem. I’d never recommend them.
I haven’t been loving my coordinator or how they’ve handled a few things regarding payment. My coordinator is very hands off and doesn’t take initiative. I am having to remind them to set up payments for appointments etc. I had some issues with payment and they made it seem like it wasn’t a big deal when it really was. I’m not planning to be a surrogate again, but if I were I would not go with Hatch again.
Second time surrogate with hatch here! Definitely reach out to Sho with your concerns. Hatch truly cares how their surrogates feel and want them to have the best experience possible.
Well I can speak as a surrogate, they’re amazing and my IPs are very happy with them as well.
As a first-time surrogate, my experience with Hatch was overall very positive. The process in the beginning felt a little slow, and I did have to follow up a few times to move things along. However, there were some staffing changes happening at the time, and once that settled, everything progressed smoothly and quickly — especially from matching through medical clearance. I absolutely loved working with the clinic (PFCLA — which of course depends on the intended parents’ choice). My husband and I both work in healthcare, so I tend to be pretty critical of systems and communication, but I was genuinely impressed. Travel coordination and communication were seamless. We did have a communication/personality mismatch with our first coordinator. She was very kind and didn’t do anything “wrong,” but it just wasn’t the best fit. What really stood out to me was how Hatch handled it. They addressed it professionally, respectfully, and efficiently. I’m big on how situations are handled — not just what happened — and they did an excellent job. Our new coordinator has been fabulous. Payments were never missed or delayed, and financial processes were clear and reliable. Support throughout the journey has been strong — from group meetings and individual check-ins to texts and calls whenever needed. The support kits and thoughtful gifts along the way were also a really nice touch. I can’t speak from the intended parents’ side, but from what I’ve seen, they seem very happy as well. Overall, I felt supported, respected, and well cared for throughout my journey.…
Hi! Of course! From start to finish the communication was flawless. I never felt alone. I always felt supported my questions were answered immediately. If I needed something I could get to someone quickly. They explained everything in intense detail. My wants and needs were listen to. I never felt pushed into making decisions I didn't want to make. And I had things that I wouldn't budge on. I didn't feel like I was just another case. I felt like I was truly important to them. All of the women are just lovely. They truly love their job care about what they're doing and show that in everything they do. Feel free to PM me if you would like to chat further. …
I like the girls at Hatch and they have taught me a few things that other agencies do and are unethical and have really helped me
We’re currently working with Hatch. They promised us a 10 month wait for a match, and we didn’t match for 18 months. Even then, it was only because we threatened to go elsewhere and get our deposit back.
They are great, and have amazing support system in place.
They are horrible ! They called a lot of surrogacy places to tell them not not qualify me ? They have no lives and I didnt even do anything wrong just horrible people
