Caitlyn serves as an Intended Parent Case Manager, and as a previous surrogate herself, Caitlyn knew she wanted to work in the field and help create families for others. Caitlyn assists Intended Parents along their journey. She feels she can offer unique advice and perspective, as a previous surrogate.

Bernice serves as the financial manager, where she reviews financial reports, monitors accounts, and ensures financial forecasts are met. She monitors the day-to-day financial operations in the trust department to ensure Intended Parents and gestational carriers have a smooth financial journey. She provides estimated costs to Intended Parents based on gestational carriers geographical location, employment, medical insurance status, and personal expenses in preparation for legal contracts. She ensures payments are distributed on time according to the surrogacy agreement by monitoring gestational carriers expense submissions. She also serves as a liaison between Intended Parents, gestational carriers, counseling team, medical facilities, insurance brokers, attorneys, and escrow companies.

Tevis was introduced to CSP when she decided to become a Surrogate. Once her journey was over, she decided she wanted to work for CSP. Tevis serves as an Intended Parent Case Manager and assists intended parents throughout the surrogacy journey serving as a resource for information and guidance.