ConceiveAbilities has been guiding intended parents, egg donors, and gestational surrogates with an unmatched level of service since 1996.
2 N Riverside Plaza #2150, Chicago, IL 60606
+1 (312) 379-5700
I first started looking at becoming a surrogate in 2014, and after a lot of research, decided to go through ConceiveAbilities. The entire experience, start to finish, was amazing. So amazing that I carried again a few years after delivering my first belly buddy. Their matching process is a highlight for me…my IPs and I could not be a better fit for each other. In the 5 years we’ve known each other, we have become family.I felt fully supported throughout the entire process. My case manager, Kim, was always quick to respond to calls and emails, and she handled all of the details with both speed and friendliness. I never felt like just a name on her list.My experience with ConceiveAbilities has been nothing but excellent. I am so thankful I chose them when looking for an agency for my surrogacy journey.
I only give it a three star because I emailed them and spoke to someone about donating my eggs and I asked the person before I apply should I just wait until my birth control is out and start back having regular periods the lady told me that me being on birth control didn’t matter and that I should still apply which was wrong because I was denied.
My Wife just had a consultation appointment and was grossly disappointment. My wife and I would like to see videos of the donors like other donor websites offer and they refuse to offer it. My wife stated how can we choose a donor if we can’t see and hear how they talk a how they move? They stated the donors are not comfortable with doing that even though other donor sites offer this through their secured web portals. They want $2500 up front just to see the donors medical records and psych exam. If you don’t like it you won’t get your money back but the money can go towards 2 more donors. Seriously?! What a scam! I seriously doubt some of the donor pictures are even real people. Some look too good to be true to get you hooked. Overall, they want $25,000 – $26,000 for one cycle of eggs. My wife said the lady spoke like a car salesman and spoke so fast she could barely understand her. My wife shared her background of infertility and lady was not even sympathetic just went into her sales pitch. It was very tacky to say the least.We’re completely turned off and moving forward with another agency that offers videos of donors.
I just completed my second journey with ConceiveAbilities; a little girl 2 years ago and then a little brother last month for the same amazing family. My experience as a surrogate far exceeded any hopes or expectations I had, and I believe the most important reason for that is that they completely nailed our match. ConceiveAbilities prides themselves on their matching process, and I couldn’t have dreamt of a more perfect family to work with!! The staff at ConceiveAbilities has been so supportive throughout the 4 years I’ve been working with them. They have given me the opportunity to meet many other women in our “surro-sisterhood”, several of whom have become very good friends. I’ve never felt forgotten, have never had any issues with payments or reimbursements, and my questions are always answered in a timely manner. I would highly recommend ConceiveAbilities to anyone else wishing to experience this amazing journey!
I had an amazing first surrogate journey through Conceiveabilities. Everyone was very friendly, helpful, and informative. I’m currently starting my second journey with them..I wouldn’t go through any other agency!
Conceiveabilities is a wonderful company to deal with. They made my first surrogate journey so smooth, I’m currently starting a second one! To them, you’re not just a number; you’re treated as an individual. The entire staff was very friendly and helpful; I’d recommend them for all surrogates and intended parents!
From the initial application to transferring in 4 weeks…the whole process has been incredibly smooth thanks to the amazingly supportive and knowledgeable staff! I have never been left in the dark or with questions unanswered. Wonderful experience!
When I started my surrogacy journey, I had done only a little research through facebook groups. Most of the places I looked only listed the negatives and who not to work for so it was difficult to know who to contact. But luckily I had a friend that did a bunch and recommended ConceiveAbilities to me who I had not seen mentioned. I delivered in August and I cannot say enough good things about this company. They were with me through all the little bumps along the way, from travel hiccups to questions on insurance to handling disappointments that came up. They are always there to lend an ear or to find answers to questions. Even 2 months out from delivery, I know that I could contact my match manager or support group leader if I had any concerns regarding my last journey or if I just needed to chat about how I am feeling since delivery. When I started my journey it was a little scary, but everyone I have been in contact with was super friendly and encouraging. I never felt like just an incubator or a paycheck to them. I felt like my match manager went out of her way to provide support for things I didn’t even know I was looking for. This has been an amazing experience and since they changed their stance on 1099’s I am already thinking about my next journey with this amazing company. I would highly recommend them to anyone looking to make a family for a deserving mother and/or father that just needs a little extra help in making their dreams come true.
They have been a wonderful agency to work with. I have no complaints what so ever. They’re with you every step of the way and never leave you feeling confused.
Being a surrogate, I just want to say that working with ConceiveAbilities was an amazing, stress free (in an otherwise stressful process) journey from start to finish! I have nothing but positive things to say about them from my experience. As said above, they make every step smooth as you go through the various phases. The women that work there are all so personable, professional and very knowledgeable as most have either been a surrogate themselves, or they’ve experienced situations even their Intended Parents are dealing with. I highly recommend them as your choice in agency! I would work with them again in a heartbeat for a second journey, but sadly, I moved to a state where ConceivAbilities hasn’t yet been able to accommodate surrogates.
The partnership between my ConceiveAbilities Match Manager and my Intended Parents has made for an awesome seamless process! I’m so happy I found ConceiveAbilities and started this incredible journey!
Everyone here is super helpful and always answers questions right away. From the very beginning of my journey I have felt extremely supported and never had any doubts. Everyone here is amazing!
I’m currently a surrogate for ConceiveAbilities. I did a lot of research before deciding which company would be best for me and by far I feel like I made the best decision with ConceiveAbilities there is so much support you know they truly care they are always on top of everything I really appreciate all of their help. I would definitely recommend them !
As a surrogate, my experience has been nothing but positive. There is so much support for every part of this amazing journey, and that is so important when it comes to carrying a child that is not yours. I am so very grateful to Conceivabilities for being so detailed in matching my Intended Father and myself, for the constant support, and for introducing me to some of the bravest and strongest women I know. If you are considering becoming a surrogate, start a conversation with one of the beautiful ladies from here and you’ll see what I’m talking about.
Working with this agency has been a delight! Every person I have come into contact with has been easy to get a hold of and full of knowledge.
My surrogacy journey has been everything I hoped and dreamed it would be!! This agency truly has it going on. Incredibly thorough in their screening process, my questions answered before I even had a chance to ask them. And most importantly, I was matched with the perfect couple!!
You all are rock stars!!!
This agency is everything surrogacy is about!! All their employees have been touched by surrogacy in some way or they are completely knowledgeable about the topic. The process is seamless and they walk you through it step by step! I highly recommend them.
I had a wonderful experience with conceive abilities. From start to finish, they made everything EASY and smooth. They covered all the bases and made it a great experience for my IP’s and I. They also made a match in heaven. I’m still in close contact with my “parents”, and have formed a life long bond thanks to their matching process!
I was a surrogate for ConceiveAbilities (CA) and delivered twins into the arms of their loving parents 9 months ago. The journey went smoothly, and I commend them on their ability to screen and match IPs (Intended Parents) and Gestational Carriers (GCs). Our Match Manager supported us throughout the process, and I developed deep friendships with several of my surro-sisters as well. In addition, we gained lifelong friends with our IPs through the process, but more importantly, they were able to have the children they always dreamed of.
This is my second journey with this amazing company! I can not recommend them more than I already have! They are so thoughtful and helpful with everything!! Absolutely love them! I’d give them a thousand stars if I could!
From their easy-to-navigate website to their focus on properly matching IP’s to surrogates, they have been amazing.
Conceive Abilities is an amazing agency to work with. My match manager is the best. I am very thankful to be apart of such an incredible group. Thank you Conceive Abilities for all that you do! ?
I am in the process of beginning my surrogacy and so far, I have nothing but positive things to say about this organization. Conceivabilities is comprised of genuinely caring and helpful individuals. They make a seemingly daunting and multifaceted process go by smoothly and provide support for their surrogates every step of the way. They provide match managers that help navigate you throughout the whole journey and thus far, I am beyond pleased by their knowledge and direction! Their matching process between surrogate and intended parents is phenomenal. For me, there was an immediate connection and I feel like our personalities/interests were used as guiding factors to further enable a smooth journey. Overall, I am very much impresseed and am grateful to have found such a wonderful organization �.
Stay Away! This company is a total scam. Do not fall for their website and the photos of the team. It’s all Scam. They do not pick up the phone. They hire anyone that comes their door without doing any medical screening. They will charge all fees upfront and deliver “Donor” who is not qualified to be a donor. Not only that they charge upfront which is totally not the norm or common to the industry they also have very rude, disrespectful team. We were warned against them but our good faith money was paid to a company that is hiring donors and surrogates off the street through craigslist and not spending a dollar on qualifying them or sending them to a professional medical clinic to confirm that they can be a donor. Kristine Catral is the most rudest person we ever encountered. Go to peas in a pod and other donor agencies whom are recognized as professional agencies by IVF doctors. Our doctor who is well known did not recommend them. Misleading and deceiving website. Their donors are not qualified to be a donor and it will be on your expense to find out!
I donated eggs with another place when I was in Boston in undergrad and it was something I thought I’d never do again. When I moved to Chicago for graduate school my sister who was in residency told me to look into conceiveabilities. I have now donated with them 3 more times and each time I was able to get a higher level of pay. They base the amount you can receive on how well you do with each donation and also because I have a degree from a top tier university. (I earned $8000 in Boston and my last donation here with them was $15,000). It’s been a great experience and I’ve been able to put away a lot into savings, much more than anyone else I know at my age. The company has been super professional at every step and never did I think I wasn’t getting the best care. I certainly wouldn’t have donated 3 times with them if it wasn’t perfect at every step. They are super selective though, but if you make the cut, you are well paid.
I have used ConceiveAbilities twice as a donor through the Denver and Chicago locations. After donating for the first time I never thought I’d be interested in donating again but I had such a positive experience the first time I decided to donate again. There are many steps involved in become a donor and it is a timely and sometimes scary process. From day one up until today, over a year later I am in close contact with the agency and they are always prompt, Thank you Kristin Paxton, to reply to any type of question I may have. Donating is a huge step in life and I wouldn’t use any other agency. When I look back on being a donor I will never have a regret or gripe and I have ConceiveAbilities to thank for that.
I am currently a surrogate with Conceive Abilities and I love them. I do a lot of research on everything so when I wanted to become a surrogate I looked at many different agencies. I chose Conceive Abilities because they weren’t just the best fit for me but they also considered how my family would feel and what they needed. Conceive Abilities isn’t just a company interested in making babies they are a company invested in making families.
I have used ConceiveAbilities twice as a donor. After donating for the first time I never thought I’d be interested in donating again but I had such a positive experience the first time I decided to donate again. There are many steps involved in become a donor and it is a timely and sometimes scary process. From day one up until today, over a year later I am in close contact with the agency and they are always prompt, Thank you Kristin Paxton, to reply to any type of question I may have. Donating is a huge step in life and I wouldn’t use any other agency. When I look back on being a donor I will never have a regret or gripe and I have ConceiveAbilities to thank for that.
I am still in the beginning stages of my journey, but I love working with ConceiveAbilities. Everyone that I have talked to and met with have been nothing but kind. I’m excited for the long road ahead and getting to share it with the wonderful group of people at CA. �
I signed up with them years ago and things were not consistent enough nor were all answered provided within a reasonable time. There have also been a few occasions I have gotten donor/reserve invoices for other clients which I imagine is a major violation of privacy. I would be furious if I found out my information was sent to anyone be it name or just phone number if they did not need to know my connection with the company. Their ability to let information be so easily shared is concerning. Do your research before committing to anything with them.
My husband and I talked about me being a surrogate for several years before finally taking the plunge. A friend of mine had been a surrogate through ConceiveAbilities and highly recommended them. What stands out about this experience is that I’ve always had many resources for support. Tisha and Kristina have been my right hand women though this journey, ALWAYS making themselves available to me when I need them. My case manager has been fantastic with all the logistics, she makes everything so easy!
Professional and personal team created a profound memory for me and a family for another.
I am in my first Surrogate journey and I have a transfer scheduled in June!! I applied to a few different companies to get the best idea of who they were and learn more about each one, ConcieveAbilities won my heart hands down! Everything they do is so personable! You are just not another human behind a computer! You meet the ladies behind the scenes, you know their face and they know yours and, they send you sweet gifts to just let you know they are thinking about you! This company is the best company out there! My match is absolutely amazing! I can tell already that my IF is going to be considered an uncle to my children! I can’t wait to finish this Journey and help my IF have a family he has always dreamt of!!
I was able to give the most amazing gift last month! I couldn’t have done it without the genuine love and support that ConceiveAbilities gave to me and my family. They were there for us from the beginning to the end. CA was there to answer any questions we might have and to offer any extra support. I am so happy we chose CA to be our surrogate agency, as there are so many to chose from. The amazing staff, and my IPs(now mommy and daddy) will forever be apart of my life’s journey and I couldn’t have asked for a better ending ❤
I am currently in the surrogate process to go for my transfer in June. Conceive Abilities has been an amazing company to work with. They really make you feel apart of a true sisterhood. They have an amazing support system and I’m so glad I chose to go through them for this once in a lifetime journey. I am so excited to share this with them as my journey unfolds. Thank you Conceive Abilities!
I delivered surro baby 6 weeks ago. ConceiveAbilities helped make the whole process flawless. Such an amazing experience!
I am in the process of doing a second surrogacy journey with CA. They have always been amazing and very supportive of me as a person and also as a surrogate. They really do care. The team really makes the whole process so simple and is there every step of the way. Matching really does matter to them and they have done exceptional jobs with both of my matches. One being local and the second being in another country. I’m am blessed to be able to do something like this for other families and highly recommend this agency.
I have just begun my first journey with ConceiveAbilities…and all I can say is WOW. My experience has been beyond incredible. Everyone I’ve come in contact with is extremely professional, passionate, and kind. The staff makes you feel like the most important surrogate in the world. My husband and I could not have made a better decision when choosing an agency. I highly recommend ConceiveAbilities!!! They have become a major blessing in my life.
I am just starting out as a surrogate with ConceiveAbilities but am so surprised and thankful for how helpful and genuinely caring everyone has been throughout the process so far. I love sharing my journey with other people and have passed the name on to others who wish to be surrogates as well.
I am currently 14 weeks pregnant as a gestational carrier through ConceiveAbilities. They have an amazing support system for their surrogates. Their staff is very professional and provides you with the appropriate information with any questions or concerns you may have. I loving having a personal match manager that is with me throughout my entire journey. I would definitely recommend ConceiveAbilities to someone interested in becoming a surrogate.
I am currently in the early stages of my journey, with my transfer scheduled for next month! I was so excited when we were matched and couldn’t believe how perfect they were! The staff at Conceivabilities is always so helpful and friendly, and most of them have been or are surrogates themselves, so they can definitely help you along the way!!
I am starting my first journey and am so grateful for the staff here. They are always willing to answer my questions, checking to make sure everything is going well and making sure I am prepared for the next step. So glad to be working with them on my journey.
Wonderful Staff, constant support. Glad to be a part of this great organization!
I am a surrogate with ConceiveAbilities and have nothing but good things to say about this Agency! I have always felt they are extremely professional and kind, also I have never felt alone in the process because they are there to help every step of the way!
I am currently a surrogate with ConceiveAbilities. I am 29 weeks pregnant for a wonderful couple in Spain. They have become family to me and my family. ConceiveAbilities could not have done a better job matching us to be “TeamBaby”! Throughout the entire journey thus far, I have had support and guidance with anything I have ever needed. My case manager Kristin C. does a wonderful job with helping me and my Intended Parents with any questions we may have. If you are looking into become a surrogate, I can tell you from personal experience that you will not be disappointed with the love and support you will get from ConceiveAbilities and the entire staff.
My experience with ConceiveAbilities has been one of the most amazing journeys I’ve ever been on! I sought out information about gestational surrogacy after having my second child and hearing about it. I filled out the online application and received a call within 2 days with a TON of additional information. My husband and I decided what we were looking for (as far as values, beliefs, expectations, etc.) and decided to move forward. The wait to be matched seemed unbearable at times, but I wouldn’t have it any other way!!! Their ‘match makers’ are very good at what they do…you just have to trust the process! I’m currently in my 29th week with twins for an absolutely amazing couple ConceiveAbilities matched us with, and we couldn’t be happier with our match. Everyone I’ve reached out to for questions and/or concerns have not only been polite and prompt, but they are also compassionate about what they do…many of them being surrogates themselves at some point. I would definitely recommend ConceiveAbilities to anyone who might be considering gestational surrogacy or egg donation! My faith in humanity is renewed meeting many of these surrogates along the way!! This process has changed me for the better!
The psychologist for ConceiveAbilities has been accommodating, personable, and thorough in her explanation of the process. The company has kept good communication with us, even when we had a weather delay with the airplane. We had a potential match within 1 weeks of our initial meeting! Everything else has been good.
This is a place where dreams start and dreams come true! I have had such a wonderful experience with this GREAT GROUP of people! They are all so caring! I gave birth to a sweet baby girl this last Thursday and without ConAb that wouldn’t have happened for my IP’s. I have not only met and become close to my IP’s, they have become family. ConAb has given us life long friends and a chance to feel love and a bond that only Surro Parents can! Thank you all so much for everything! I am sure to let everyone what a great company you are 🙂
It took me several years of contemplating before I started my surrogacy journey. I was nervous and didn’t know at all what to expect. After meeting with the conceivabilities team, my nerves were at ease, and I wondered why I had waited so long to become a surrogate. The entire team at conceivabilities are warm and welcoming, and there to support you every step of the way. My case manager Paula was the best. She was so kind and always checking in on me, making sure I was taken care of. She truly is an angel. I delivered my surro babies just 2 months ago, and have already applied to carry again because my experience was so amazing. Thank u conceivabilities, for helping me and so many others build families! U all are amazing!
My first surrogate journey was nothing short of amazing & beautiful! I now on my second journey & feel so blessed to be able to do it again. It has been a wonderful experience for not only myself, but my entire family! My kids are proud we were able to help a couple become a mom & dad!! And are excited to do it again! Thanks Conceiveabilities for all your support every step of the way! You are an AMAZING company!
I delivered twins in november and am already sending over my paperwork to do a second journey with ConceiveAbilities. My match manager was FABULOUS and took such good care of me and my IPs. I had such an amazing experience with my first journey and I just know that my second one will be just as great.
I’m currently working with conceiveabilities agency. I loved that they response to your questions promptly. My case manager Sara S. Is amazing!! She’s always there when you need her, very supportive! All I can say is that this agency is amazing!!
I’m a current surrogate 34 weeks along with twins! Conceivabilities has helped my surrogacy journey go as smoothly as possible. My family and I love the couple we have been matched with and are so excited to be able to help them complete their family. The support we have received from the company has been steady and consistent. My case manager Paula is the best! Always on top of everything and making sure we are comfortable and informed as best we can be. Definitely would recommend Conceivabilities as the company to assist you in your surrogacy journey.
I just finished my first journey as a surrogate with ConceiveAbilities and I had an amazing experience working with them. They do a wonderful job matching you with the perfect couple and then are there with you every step of the way offering you guidance and support whenever you need it. I never once felt overwhelmed mostly due to my case manager, Kristin, who I can’t say enough good things about. She goes above and beyond to make sure that everything is taken care of and is always checking up on me. ConceiveAbilities helped give me the experience that I had always wanted and I can’t thank them enough for that!
I have been working with ConceiveAbilities since 2011 and I’ve never once regretted that decision. I love my case manager Jennifer. She’s always been super supportive and there for whatever, whenever. I haven’t met anyone from the agency that wasn’t amazing! The support we get as surrogates through the agency and through one another far surpasses my expectations. I cant imagine being a surrogate with any other agency.
My experience with ConcieveAbilities has been amazing! Not only do they help you through every step of the process from initial application all of the way past delivery, but they go above and beyond in personal support for you as a surrogate and for the intended parents. The ConceiveAbilities team is phenomenal and has made my surrogacy journey the perfect experience!
I have been working with this agency for almost a year now and they are fantastic. Always on top of everything and very professional. I am very happy I chose them and can not wait to see what this journey brings!
Being about 1/2 way through my journey this has been an INCREDIBLE experience so far! I’ve worked with 2 case managers now and have had no issues at all.
I am currently a surrogate with ConceiveAbilities and am 20 weeks pregnant with my Intended Parents first child! I couldn’t have been matched with a more deserving, sweet and amazing couple. ConceiveAblities has always treated me and my family with kindness patience and respect in all aspects of my/our journey. My Case Manager Kristin is AMAZING!!! She is always on top of things and always gets me the answers I need! I can’t say enough good things about the agency and their staff! If you are thinking about becoming a surrogate, please, please give them a call or go online to check out the website! 🙂
I’m so glad I did my research on surrogacy agencies and came across ConceiveAbilities. They had the highest ratings and now I am proud to be able to rate them. They are very precise with the whole process, taking everything very seriously. And can I say organized!!!! I’m happy with my match, and I can’t wait to continue this journey. Without conceiveAbilities, there would be so many Un-answered questions and guidance. Highly recommended by me.
I’m a current surrogate with ConceiveAbilities and I love how well they matched me with the intended parents. I think it is extremely important to be matched well so that all parties involved feel comfortable and enjoy the journey.
I am almost done with my journey as a gestational carrier at 32 weeks pregnant. ConceiveAbilities has make this process seamless and enjoyable taking care of all the details so all I have to do is sit back and make a baby! I would recommend anyone who is considering becoming a surrogate/gestational carrier to partner with this agency.
Had a great experience with this company. Paula, my case manager is absolutely amazing and so helpful! The process is simply amazing and this is my second time doing this! Can’t wait:))
I have just started my journey to becoming a surrogate and already have great things to say about ConceiveAbilities! They have been extremely supportive, informative, and just all around amazing! They help with each step of the process and are always available for questions! I would definitely recommend them to anyone considering being a surrogate!!
This is my first journey with ConceiveAbilities and they been amazing and supportive. They did a fantastic job with matching me with a amazing couple. My match manager (Sandi) has been awesome too. Always there when I need her and she answers my emails snd texts within minutes. Thank you to the agency and the ladies who put my journey into play. Even though my journey just started I wouldn’t go to any other agencies. I would recommend ConceiveAbilities to everyone I know
I am a first time surrogate. ConceiveAbilities has made my surrogacy journey so far surprisingly simple and have been beyond supportive of every single one of my needs. I couldn’t ask for a better agency to work with! Keep up the good work⭐️⭐️⭐️⭐️⭐️
I absolutely love ConceiveAbilities! I am beginning my 2nd surrogate journey and I am excited to work with this wonderful and supportive agency again!
I am still new to ConceiveAbilities, but I am still very pleased with how they have worked with myself and my husband. Everyone I have meet within ConceiveAbilities has been extremely nice. My Support group leader, TIsha, has made me feel at ease with the process to come.
I’m just starting out and everyone is so nice and helpful. I’m happy that I have joined such a wonderful family. I’m excited for the rest of the journey.
I’m nearing the end of my journey as a gestational carrier with ConceiveAbilities and I am beyond pleased with how things have gone through this journey. I have loved every minute of this journey and I think that ConceiveAbilities does a fantastic job at walking us through the entire process. I highly recommend using this agency because they are amazing at what they do!
ConcieveAbilities has been so wonderful to me! I am nearing the end of this amazing journey and I’m strongly considering do it again! There is so much support from the case managers as well as other surrogates. I’m glad I found this great agency!
I had successful journey with twins full term no nicu.
I am almost to the end of my first surrogacy journey with ConceiveAbilities and I could not of asked for a smoother process. I have had a few bumps that range from switching doctors to having to change insurance, and CA helped and was there for each one of these bumps we encountered. Never once did I feel they were too busy for me or were ignoring my concerns. I cannot wait to start my second journey with them!
I’m on my first journey and so far things have been great! Everyone has been really helpful and informative. The match-matching process was so good. I love my IPs. We are such a good match! I’m currently 16 weeks and can’t wait to give them their little boy!
ConceiveAbilities did an excellent job matching me with a great couple! I can’t wait to make them parents in a few months! My match manager, Paula has been wonderful this entire process!
While I am early in my first journey with conceiveabilities, I am very happy I decided to go on this journey with them. I am very pleased with who the matched me with!. So far everyone I have spoke with in this company is great, and my match manager Sandi is excellent and on top of keeping things moving forward. I know the rest of this journey will be wonderful
I am currently on my first journey with conceiveabilities and so far have had nothing but a positive experience. My coordinator (Lori) is so wonderful and helpful and responds quickly to any issues or questions I may have. Everyone I have met along the way through the application, matching, and transfer process have all been really nice and helpful. I have heard some horror stories about other agencies and so far haven’t had anything close to those happen with ConceiveAbilities.
I am currently on my first journey with ConceiveAbilities. I love the family I was matched with. My match manager Brittany has been there for my every need along the way. I also love having the monthly support group. It helps to talk with other surrogates about what’s been going on for the month. I also love the Facebook group. It allows me to connect with other surrogates if I have any questions or concerns. ConceiveAbilities is an amazing agency and they really do care about their surrogates!
I had a great experience with ConceiveAbilities, mostly due to my case manager, Jesse, and my support group leader, Tisha. Everyone I met there was really great, but they made the entire experience better. Jesse was friendly and kind, always there when I had a question or concern, and was very prompt anytime I needed something. I think everyone has a different experience and so much of it depends on your case manager and how he/she handles everything. I got a great one and therefore had a great experience. Tisha was also really great. She was in the closer office, so she led my support group and was always helpful to talk to, and she took me to a hospital when I had an emergency. I knew both of them supported me and would be there for me with anything. ConceiveAbilities is also correct when they say they are great at matching. I worked with a wonderful couple and was so happy to help them create their family.
Conceiveabilities was my second agency that I’ve worked with. I came to Conceiveabilities because they were more sensitive to my needs and wanted me to be comfortable with the matches I had above all else. I ended up having two successful surrogacies with Conceiveabilities and both of them were excellent matches. They knew exactly the type of family I wanted to help have a baby for. I felt supported and had all of the resources that I didn’t feel like I had at my first agency. I would recommend Conceiveabilities to anyone who is looking for a safe agency to work with.
I signed up with this company as a donor to help a couple in need of having children. I felt great about my decision and was more than happy to be able to provide such an amazing gift to someone that was less fortunate. I dealt with ConceiveAbilities at least once a week (often several times a week) to schedule appointments and so forth for about 8 months. Everything was going great and I felt very well-informed throughout the whole process until the very end. After taking shots for weeks and getting my blood drawn every few days, I went in for one of my last appointments and the doctors told me I was not producing enough eggs and they would have to call off the process. Upset from all the work I had put in and being on hormone shots, I had so many questions and concerns running through my head. At that point, the doctors and nurses insisted that any questions I had needed to be taken up with ConceiveAbilities, and not the hospital. Not only did I feel complete embarrassment and guilt for not being able to produce eggs for my intended parents, but I also had no idea what was going to happen with my OWN body. I had all these eggs inside me (however not enough to use for donation) that I had to expel on my own. When I got home later that day my case manager for ConceiveAbilities contacted me to answer any questions. While semi-sympathetic to the situation, she shortly answered my questions and told me she would get back to me later in the week about the amount of money I would be given. My main concern was about my body and whether I would be healthy enough to ever donate again because I would be so upset to go through this whole process again just to disappoint another couple (who are paying a LOT of money for this) and myself. ConceiveAbilities never contacted me again after sending my check in the mail, only leaving me with more confusions and questions still about if I could donate again and just the general health of my body. I will probably never donate again because I’m too scared for this same situation to happen. Overall, I was very disappointed with how I was treated by this company. It has been four months since my surgery was cancelled and I have yet to hear a word from them besides an email regarding my pay. If I did donate again I know 100 percent I would not go through this company.
I could not have possibly selected a better agency through which to be a surrogate. ConceiveAbilities has far exceeded any and all of my expectations and that of my two sets of intended parents (NOW PARENTS 🙂 as well. Because of them and the services they provide, my first intended parents now have an almost 3 year old son and my most recent intended parents have a beautiful set of boy/girl twins that were born this past Spring. Their staff has been and continues to be professional and friendly and is always available. They guide both their surrogates and IPs throughout the often emotional and sometimes confusing process and are there to support both parties throughout the journey, from the very beginning until months after a birth. I would undoubtedly encourage and completely recommend that any IP, donor or surrogate consider working with this company.
Our experience working with ConceiveAbilities:My wife and I started working with ConceiveAbilities in January and ended our relationship with this agency in August. We are reviewing this agency to help others make an informed choice. Our review covers four of the more frustrating challenges we encountered: (1) the agency failed to provide accurate information to both us and to our attorney, including not providing sections of the contract; (2) The agency made a large mistake concerning the gestational carrier’s (GC) health insurance that led to increased cost and 5 months of delay; (3) the agency struggled with details and repeatedly made mistakes that cost time and money; (4) for two months after our relationship ended the agency did not return our remaining funds in escrow and also refused to honor refunds that they promised us.(1) Contract with the agency: The agency omitted attachments of the initial contract, including the fee schedule, which was not provided to us until 8 months later. When asked about these attachments, the agency pointed to the wrong documents claiming they included all necessary information and additional details would be negotiated with the GC. When we pointed out the document titles didn’t match we were told the contract was boilerplate language and does not change. Moreover, according our lawyer, the agency provided an information packet that was initially incomplete and updated with unsigned forms, including the attachments we had not seen. The agency claimed we signed these documents. These errors led to confusion as unexpected fees were deducted from escrow, miss communication, and additional cost to us. (2) Gestational carrier’s health insurance: The agency stated they reviewed the GC’s health insurance policy but later admitted to assuming the language was similar to other policies. Consequently, they missed a clear exclusion for surrogacy. Although we requested it, the agency did not provide the policy to us until after the GC had been medically cleared by our doctor and been screened by the agency. By this time it was too late to prevent $7400 in associated cost. Additionally, the agency under estimated the cost of a Lloyds of London surrogacy policy. ConceiveAbilities stated the cost was ~$10,000, ignoring a $16,000 deductible, for a total cost of $26,000. The insurance mistake led to a series of delays as we attempted to find alternative insurance or method of payment. These delays were exacerbated by inaccurate information provided by ConceiveAbilities to the GC and to us. (3) Repeated mistakes by ConceiveAbilities: The agency displayed a lack of due diligence throughout the process. They made mistakes in reviewing documents, provided inaccurate instructions and poor support for the GC, and didn’t follow through on actions the agency agreed to pursue. For instance, the agency paid an incorrect expense report. When we identified the discrepancy, the agency did not investigate and claimed the report was correct. They only reviewed the report after our surrogacy lawyer pointed out the error. Eventually, the agency admitted they provided incorrect instructions to the GC. As a corrective action the agency deducted the mileage from the GC’s monthly stipend, which forced the GC to pay for the agency’s mistake. We still paid for additional travel expenses that were not required according to the terms of the contract. This mistake reduced our trust in the agency. As a result, we asked several times for receipts or other documentation verifying services and expenses. The agency first refused to provide these then agreed to CC us on disbursement instructions but did not follow through on this agreement. (4) Money: The agency admitted to some of the mistakes mentioned above and waived some fees as compensation. Later, they agreed to refund our deposit. After we ended our relationship with them late August, they told us the checks for the refunds and escrow funds would be in the mail the following week. Instead, two weeks later they withdrew the previously waived fees from escrow and didn’t return the escrow funds (~$65,000) until late October. They never refunded the deposit, as promised. It is our opinion based on these mistakes that the agency did not demonstrate an ability to coordinate and facilitate a complex process like surrogacy.
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