Fertility SOURCE Companies

CONTINUED (AGAIN) – Part 3 of 3Ultimately, with recurrent emails, I received a half page written response which was dismissive and lacking in any evidence of contrition.  At no point did anyone reach out to me to speak about the issue.  It was alevel of arrogance that you wouldn't expect in what is still a service industry.  I actually believe that it just comes from a long history of being in a field where the clients (intended parents) are so emotionally vulnerable that they are susceptible to these types of behavior.  But at some point, enough is enough and there needs to be accountability.  Full disclosure, I am seeking a refund from SurrogacySource as they did not fulfill services owed to me (they have not participated in our journey since before transfer).  I have also reported the attorney to the Illinois Bar Association.  At the end of the day, each individual/couple should obviously make their own decisions based on their own experiences.  I realize that with these types of reviews, there is always an intrinsic bias because usually the reviewer was wronged in some way (in their opinion).  Please know that I made a strong effort to be objective in this review.  I completely understand that this is a for-profit industry and a lot of their behavior can be explained by that understandable motive.  My issues (as discussed above) have less to do with profiteering and more to do with competency, ethics, and the lack of a humane understanding of the hardships of couples in this position.  That last point is particularly important as that is a huge part of their sales pitch, specifically that they demonstrate compassion and genuinely care about the couple's journey.  As I believe I demonstrated, this was not our experience at all, and looking back at all of their marketing paperwork and their website, it really is quite sickening. I mean, we were completely paid with a zero balance and this agent felt like she could use our vulnerability to attempt to emotionally leverage us into signing a contract that she should have mandated we sign months earlier.  And then when we did not yield, she attempted (unethically) to intimidate our surrogate to leave us without any regard to the surrogate's feelings.  Just truly disgusting and heartless behavior.I consider myself a pretty level-headed and objective person and I would strongly advise to avoid this company for your surrogacyjourney (really on either side, intended parent or surrogate).  It is a very competitive space and I suspect that there are a lot of people/companies out there who do the same work in a much more competent and compassionate way.  If you do end up working with them, I truly hope that you have a different experience.  It's a tough journey, but hang in there.

I applied here to be a surrogate and was oddly denied and Denise never told me in detail WHY I was denied besides I wasn’t a good fit for surrogacy in her eyes. My Husband and I are financially stable and are at a point in our lives where we would love to help out a couple or individual in need. Anyways, I applied at another surrogate agency and was accepted with flying colors. My Medical Records passed, I passed my Psych test, both of our Criminal Background Checks were passed, everything. I feel like I was discriminated 100% by Denise Payne. I would not recommend this company if you’re looking to be a surrogate.

I have had nothing but great experiences with this company. Sheryl is great and Carrie is such an angel!! I have had no negative experience and this is starting from the moment I filled out my extremely long online application but it was all worth while. Sheryl always kept in touch and made sure that I was still interested and had my information updated. Communication is definitely key and professional communication is what you get when you work with this company. I have gotten nothing less than greatness from this company, and I believe I will be sticking with them until the end?

I have been a practicing attorney in the field of reproductive law for more than 25 years and have had numerous dealings with Fertility Source Companies (FSC), and in particular, Sheryl Steinberg, the Director of the Donor Program and Carrie Levens, Sr. case manager. I have found FSC and its staff to be extremely efficient in handling complex cycles. FSC and its mangers work quickly to provide pertinent information that I need to represent my clients. In the area of reproductive law, time is always of the essence. Sheryl and Carrie are thorough and always provide the support my office requires, which enables me to represent my clients in a timely manner. I have greatly enjoyed and appreciated my working experience with FSC and its staff through the years and highly recommend the services they provide.